18071 Territorial Rd, Maple Grove
Mon Open 24 hours
4.9
★★★★★
222 reviews
“We survived! At one point i had leggings under jeans, a turtlenck under a sweater, under a zip-up fleece jacket, socks, slippers, and a down winter<br><br>The new furnace is in and the house is toasty! We have a fancy new system with a heat pump, a super efficient air filter, and a thermostat that I can control with my phone! What will they think of next? We used a local company, Comfort Matters. We didn't get a bunch of estimates because we were in dire straits, freezing our tuchuses off. We had contact with several young people from start to finish: repair guy, estimator guy, duct cleaning guys, installers, electricians, supervisors...each and every one of them was competent, polite, helpful, and above all, kind. What a great experience! The system seems to be working, we should get rebates and credits, and lower energy bills too!<br><br>Thanks to friends and neighbors who offered help, space heaters and a place to stay if it got too bad (it didn't, with only the last night being below zero degrees Farenheit).<br><br>Kindness matters! Our potentially horrible experience was turned around by the kindness of friends, and a company that must instill in its employees the importance of thoughtfulness in words and deeds, in addition to competence. We are warm from head to toe and in our hearts too!”