Dry Cleaners near Owings Mills picked by BestProsInTown
“Winter is here, so I needed to get my favorite coat cleaned. I dropped it off (11/15/24), Friday morning and requested a Monday pickup. The collar needed special care, so I brought it to the attention of the associate. Thankfully, when I picked up my coat, I could tell that attention was given to the collar. It looked pretty good. I was pleased. I was charged $16 which was reasonable. This will definitely become my new drycleaner.”
“Katie and the crew at Festival were kind, responsive, and genuinely nice. I came into town for an event and realized I had completely forgotten to get my suits dry cleaned. I called around, they answered quickly, and Katie was able to get me next-day service, which was a huge help.
I had a brown stain on one of my black suits — I honestly couldn’t tell if it was chocolate or makeup — and I wasn’t sure if it would come out. They were able to get it out completely, and my suits looked great. The pricing also felt very reasonable for the quality of service.
What stood out most to me was the customer service. I accidentally forgot to pick up my suits the day I was supposed to, but thankfully they were open early Saturday morning. When I walked in, everyone was already hard at work, yet I still got cheerful “good mornings” from two different people and a sincere “thank you, come again.”
That kind of customer service is hard to find these days. They took care of me in a pinch, did great work, and were genuinely kind throughout the process. I’d absolutely recommend them. Thanks, guys.”
“Excellent quality and outstanding service. If you’re looking for a reliable and top-tier dry cleaner in the area, look no further.”
