Optometrists near Hanover

“I sincerely had the best experience with Dr. Tran. I have been to many optometry offices throughout the years, and most appointments felt like every interaction and decision was a check off a standard list. The staff here was welcoming, and the office was clean. The office is located inside Costco, but you do not need a membership to make your appointment. I told the Costco front check-in I had an appointment, and they pointed me in the right direction. The receptionist checked me in quickly, and the wait time was quick. Dr. Julie was extremely knowledgeable, friendly, and thorough. She made the entire process comfortable and easy, and I appreciate how she explained everything to me. She was able to answer all my questions and address my concerns. I definitely recommend Dr. Tran to anybody looking for an optometrist.“

“everyone there is very nice and helpful. The doctor sees you quickly and they make the process very easy.“

“Dr.Jan really takes his time to hear you and find solutions that best fit you! Very friendly and warm too. Would def go again and I've recommended Dr.Jan to all of my family!“

“It was a great experience, everyone was nice. I got down to the root of my issue. Honest and that is what I look for, not dishonesty. Ty.“

“EDIT: I’m updating my rating from 2/5 stars to 4/5 stars due to the diligence on Ms. Renee and the staff at Affordable Optics. As I mentioned before, the women in this office have been nothing but kind to me, even when I sometimes let my frustrations get the best of me. They were honest and as helpful as they could be. They comped another pair of glasses for me (beautiful by the way), as well as a supply of contact lenses.

I really appreciate everything they’ve done and the fact that they didn’t let me slip through the cracks ♥️

Original post:
I just sat on hold the entirety of my lunch break (over 30 minutes) waiting to follow up on a pair of glasses I ordered June 4th. Today is August 22nd. According to them it’s the labs fault. Honestly though, it doesn’t matter who’s at fault. I can’t see and I really am in need of glasses. I asked for a refund for the glasses at the beginning of August, since it had been two months already, and Affordable Optics basically said they didn’t think it was fair to issue a refund if they didn’t do anything wrong. We went back and forth for about 15 minutes that day.

Well, that was 3 weeks ago. Today I give 2 stars because I can’t overlook the fact that everyone in the office is pleasant and kind, but no one takes accountability for the shortcomings of their processes. Somehow, they find a way to make this long wait for my glasses my fault or the labs fault.

There is a BIG opportunity for improvement with their organization, communication, and accountability.“

“Everyone was incredibly helpful. Joe took the time to show me different frames to find the perfect fit and answered all my questions with patience. This is my first pair of glasses I’ve ever needed, and I felt this experience couldn’t have gone better.“

“I've been going to professional vision for years , they have great optometrist doctors and I highly recommend this business.“

“Always love the people who work there, they are so nice. It’s hard to find places where ALL the employees are genuine.“

“Doctor Solomon is great and takes his time explaining everything. The staff , Lisa, Sherry, Dan are all so friendly and helpful!“

“My husband and I are so glad we stopped in this target optical location and worked with Ebony. She was so helpful, providing lots of information and answering all of our questions. Very professional and excellent customer service. It was a great experience, 10/10 recommend“

“I really enjoyed my visit. Everyone in the were professional and courteous. I thank you all for the pleasant experience.“

“Warby Parker offered an excellent range of frames from very narrow to wide. The staff are easy to work with and the price is very good compared to other companies. Plus they donate a pair of glasses for each one purchased!“

“Went for an eye exam and contact lense fitting. Dr. Shafi was great,
and Kim at the front desk is the best.
Very caring staff and ultra-happy with the experience.“

“The staff is always knowledgeable and kind. Dr May has been treating us for years. She gives great, quality care. We trust her and plan to stick with her and her practice for years to come.“

“Very inviting right from the onset. Answered all my questions with ease and knowledge. As a new patient I felt very comfortable.“

“Dr. Kim was very professional. She answered all of my questions. I would recommend her to anyone.“

“A lovely experience as usual! A thorough exam, clear explanation regarding my eye health and changes to my prescription, followed by excellent help to choose frames and great explanation of my vision benefits.“

“Great selection of glasses, especially if tou want something different abd high quality.A little pricey if your paying out of pocket, but its a boutique and well worth it!! Def recommend“

“Popped in just to get my glasses looked at while I was in the area and they were so nice and helpful that I'll happily drive the extra distance next time I need something“

“She was right on time, very professional and very easy to work with. She answered all my questions and also very helpful. Can’t wait to see her next time.“

“Delightful experience from start to finish. Everyone from front desk to nurses to doctors were top notch. Thanks for making eye care a pleasant experience!“

“⭐️⭐️⭐️⭐️⭐️
I had a great experience here! I broke my frame and they were incredibly helpful, quick, and friendly. Greta helped me and was super nice—she went above and beyond to make sure everything was taken care of. Highly recommend this place!“

“Only place I go to for my eyewear. Even if I’ve gone past my one or two year exam. I still come back for frames. Great service and selection of eyewear to choose from. Prescription eyewear done right.“

“Everyone at Revolution Eyes is helpful, caring, thorough. Customer service can’t be beat. I love that they have modern equipment to determine eye needs.“

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“Excellent practice. Not only is Dr Hammer an excellent doctor but has a very nice “bedside manner.” Office is well run and efficient too“