Eyewear And Opticians near Glen Burnie

“Popped in just to get my glasses looked at while I was in the area and they were so nice and helpful that I'll happily drive the extra distance next time I need something“

“Fast easy in and out. No pressure to by glasses even though I made them in the future.“

“everyone there is very nice and helpful. The doctor sees you quickly and they make the process very easy.“

“It was a great experience, everyone was nice. I got down to the root of my issue. Honest and that is what I look for, not dishonesty. Ty.“

“EDIT: I’m updating my rating from 2/5 stars to 4/5 stars due to the diligence on Ms. Renee and the staff at Affordable Optics. As I mentioned before, the women in this office have been nothing but kind to me, even when I sometimes let my frustrations get the best of me. They were honest and as helpful as they could be. They comped another pair of glasses for me (beautiful by the way), as well as a supply of contact lenses.

I really appreciate everything they’ve done and the fact that they didn’t let me slip through the cracks ♥️

Original post:
I just sat on hold the entirety of my lunch break (over 30 minutes) waiting to follow up on a pair of glasses I ordered June 4th. Today is August 22nd. According to them it’s the labs fault. Honestly though, it doesn’t matter who’s at fault. I can’t see and I really am in need of glasses. I asked for a refund for the glasses at the beginning of August, since it had been two months already, and Affordable Optics basically said they didn’t think it was fair to issue a refund if they didn’t do anything wrong. We went back and forth for about 15 minutes that day.

Well, that was 3 weeks ago. Today I give 2 stars because I can’t overlook the fact that everyone in the office is pleasant and kind, but no one takes accountability for the shortcomings of their processes. Somehow, they find a way to make this long wait for my glasses my fault or the labs fault.

There is a BIG opportunity for improvement with their organization, communication, and accountability.“

“The doctors and nurses are kind. They listen and answer all your questions. Federal Hill Eye Care is NOT a doctor's appointment you are afraid of.“

“Me and my family love Pasadena EyeCare! Martin and his team always go above and beyond for their patients. My daughter is 5 and broke her glasses over the weekend and Martin sat with us and went over options and answered all our questions. I’ve been a patient for over 5 years and could never have gotten the level of care I get with any other place! The place is beautiful and professional and the doctors are wonderful! If you’re looking for a new eye doctor please do yourself a favor and come here!!“

“The staff is always knowledgeable and kind. Dr May has been treating us for years. She gives great, quality care. We trust her and plan to stick with her and her practice for years to come.“

“A lovely experience as usual! A thorough exam, clear explanation regarding my eye health and changes to my prescription, followed by excellent help to choose frames and great explanation of my vision benefits.“

“Great selection of glasses, especially if tou want something different abd high quality.A little pricey if your paying out of pocket, but its a boutique and well worth it!! Def recommend“

“It’s a great place, everyone is so welcoming. A really wonderful experience with them.“

“I'm not sure that this diagnosis and testing for eye glasses using teleconference is an effective way to do an eye exam. My first glasses were measured incorrect for reading. I had to have them redone.“

“Started coming here 7-8 years ago and this place is hands down the best place eye vision center I have ever been to. The staff is so friendly and even when I would come in store after 1-2 years, they not only remembered me, but showed the same fantastic friendly attitude as the first time I came here. Dr. Beveridge is so welcoming and nice when he speaks to you, and takes the time to truly explain something if you don't understand. Everything from the customer service to the actual vision service is top tier.“

“She was right on time, very professional and very easy to work with. She answered all my questions and also very helpful. Can’t wait to see her next time.“

“⭐️⭐️⭐️⭐️⭐️
I had a great experience here! I broke my frame and they were incredibly helpful, quick, and friendly. Greta helped me and was super nice—she went above and beyond to make sure everything was taken care of. Highly recommend this place!“

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“Well I went there because of the reviews and they were definitely great. Friendly and competent staff and reasonable prices!“

“Best eye care center ever! Dr Josh Gordon is very thorough and knowledgeable of all issues of your eyes. In addition, he is the most pleasurable doctor ever along with the staff! I highly recommend this eye care center!“

“Very pleasant service, they did a great job fixing my son Gucci glasses. They were very efficient in time. Price wise , was very reasonable. I recommend Frame mender 110% to anyone that needs the frame fix.“

“I have been bringing my oldest here as well as myself for our eye care and they are always beyond professional, warm and kind. They always work to get you the best deal. Not only that, they have incredible expertise; I was told by one of the doctors who was very thorough with my exam, that I needed to see a specialist. I did and it turns out the bump on my eye on the back of my eye diagnosed my bone cancer (chondrosarcoma) at 40 years old! She saved my life and ensured my children still had a mother!“

“Always polite, helpful, and generally amazing. I still take my family here for our glasses, even now that i am retired.“

“My boyfriend and I went shopping this a.m. for pairs of glasses. The staff member was patient, efficient and professional. They had a large, nice frame selection and we were pleased with the glasses' prices. The amount my boyfriend was quoted from America's Best eyeglasses for 1 pair was double the amount his pair cost at Walmart.“

“I have been using the Dundalk Walmart vision center for years. Loved the doctor. The women were not very friendly. Evidently, my vision insurance isn’t very wonderful. But it’s all I have. I had a very bad experience with Dundal Walmart vision for well over a month. I really am struggling to see on the computer and read with my special education students. Finally, I found Selena at Optical Fair in Eastpoint! She was absolutely amazing! No lying, very professional, friendly and patient. She was on the phone with my vision insurance company for almost 40 minutes! She got the job done! Thank you Selena! You were so amazing! Thank you! I am so excited that I will be getting glasses in 7 to 10 business days! What a blessing you are!!“

“I been there many times didn’t feet that great but Today a Lady named Tia helped me.She so pleasant and explained me everything so nicely.Happy customer“