Eyewear And Opticians near Glen Burnie

“Popped in just to get my glasses looked at while I was in the area and they were so nice and helpful that I'll happily drive the extra distance next time I need something“

“My family and I have been seeing Dr. Brian for years, since I was very little. Now that I have my own little one that is having eye issues, I immediately went to Woolf. My daughter is five years old and has a speech and development delay. I was worried about how she would be during the tests, but Dr. Levy was so patient and kind and took our time getting the tests done. She even made my daughter feel more comfortable by doing manual eye testing instead of the machines. I cannot express how much I love all the doctors and staff here. Highly recommend to everyone.“

“Our entire family receives care at CEG! We can’t say enough positive things about the entire team“

“I felt that we got a thorough eye exam. Staff were kind and helpful. I'm pleased we found a new eye dr. that we liked.“

“EDIT: I’m updating my rating from 2/5 stars to 4/5 stars due to the diligence on Ms. Renee and the staff at Affordable Optics. As I mentioned before, the women in this office have been nothing but kind to me, even when I sometimes let my frustrations get the best of me. They were honest and as helpful as they could be. They comped another pair of glasses for me (beautiful by the way), as well as a supply of contact lenses.

I really appreciate everything they’ve done and the fact that they didn’t let me slip through the cracks ♥️

Original post:
I just sat on hold the entirety of my lunch break (over 30 minutes) waiting to follow up on a pair of glasses I ordered June 4th. Today is August 22nd. According to them it’s the labs fault. Honestly though, it doesn’t matter who’s at fault. I can’t see and I really am in need of glasses. I asked for a refund for the glasses at the beginning of August, since it had been two months already, and Affordable Optics basically said they didn’t think it was fair to issue a refund if they didn’t do anything wrong. We went back and forth for about 15 minutes that day.

Well, that was 3 weeks ago. Today I give 2 stars because I can’t overlook the fact that everyone in the office is pleasant and kind, but no one takes accountability for the shortcomings of their processes. Somehow, they find a way to make this long wait for my glasses my fault or the labs fault.

There is a BIG opportunity for improvement with their organization, communication, and accountability.“

“The doctors and nurses are kind. They listen and answer all your questions. Federal Hill Eye Care is NOT a doctor's appointment you are afraid of.“

“The staff is always knowledgeable and kind. Dr May has been treating us for years. She gives great, quality care. We trust her and plan to stick with her and her practice for years to come.“

“I had been with my previous doctor for over 30 years until he retired. Pasadena eye care is a wonderful place and they made me feel great. Thank you!❤️“

“Even if I couldn't see out my new glasses PWO gets 5 stars. Not only are they probably the only shop in Baltimore where the staff doesn't hate their jobs, they seem to absolutely live for vision care. You get meaningful feedback -- Jordan* is patient and will get as wonky as you want, plus he actually designed the frames I picked. I submitted for out-of-network insurance benefit and net I might pay a bit more out-of-pocket than I might elsewhere, but PWO customer service is worth any delta and -- watch out -- optical providers notoriously rig pricing based on carrier reimbursement; here that's not a factor. If you wear progressives, you play roulette with the typical optician; Jordan* fit mine precisely, which is no mean feat. FULL DISCLOSURE: I already had my rx and did not get an exam from Dr Tony, although I overheard customers telling how great she is.

*he won't mind if you call him Elvis“

“Doctor was very nice. The guy up front was really cool. Nicest eye place i been too.“

“I'm not sure that this diagnosis and testing for eye glasses using teleconference is an effective way to do an eye exam. My first glasses were measured incorrect for reading. I had to have them redone.“

“I met the new eye doctor, she's very nice knowledgeable, I asked questions she answered, the staff is very friendly and the young lady will help you decide how glasses look on you, I like that. I would recommend them to family and friends“

“Dr. Moffet provided a thorough exam and Ms. Annese was very helpful in helping me select frames and glasses.“

“The doc immediately realized that Johns Hopkins had given me glasses that were far too strong. I got new glasses and sunglasses for a good price and am extremely happy with the entire experience.“

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“Well I went there because of the reviews and they were definitely great. Friendly and competent staff and reasonable prices!“

“Best eye care center ever! Dr Josh Gordon is very thorough and knowledgeable of all issues of your eyes. In addition, he is the most pleasurable doctor ever along with the staff! I highly recommend this eye care center!“

“Upon searching for an in-network provider I came across Dr. Weinstein and was able to book an appointment quickly. Staff and service was great! I intend to return for my eye care forever….
LC“

“Very pleasant service, they did a great job fixing my son Gucci glasses. They were very efficient in time. Price wise , was very reasonable. I recommend Frame mender 110% to anyone that needs the frame fix.“

“I have been bringing my oldest here as well as myself for our eye care and they are always beyond professional, warm and kind. They always work to get you the best deal. Not only that, they have incredible expertise; I was told by one of the doctors who was very thorough with my exam, that I needed to see a specialist. I did and it turns out the bump on my eye on the back of my eye diagnosed my bone cancer (chondrosarcoma) at 40 years old! She saved my life and ensured my children still had a mother!“

“My boyfriend and I went shopping this a.m. for pairs of glasses. The staff member was patient, efficient and professional. They had a large, nice frame selection and we were pleased with the glasses' prices. The amount my boyfriend was quoted from America's Best eyeglasses for 1 pair was double the amount his pair cost at Walmart.“

“Went here for glasses with a prescription I already had. The ladies were very helpful and the selection was surprisingly good!“

“I been there many times didn’t feet that great but Today a Lady named Tia helped me.She so pleasant and explained me everything so nicely.Happy customer“

“Very nice and helpful. This place is absolutely beautiful. My kids love it. I love it and the doctors and the staff are awesome. Been going here for 10 years.“