Eyewear And Opticians near Dundalk

“It’s a great place, everyone is so welcoming. A really wonderful experience with them.“

“Great selection of glasses, especially if tou want something different abd high quality.A little pricey if your paying out of pocket, but its a boutique and well worth it!! Def recommend“

“Called this morning to make an appointment for new frames. Janine booked me inmediately. They had a frame in stock that would fit my lenses. Fifteen minutes later, I was on my way with new glasses. Chris and his wife are continuing the excellent tradition of service to the Parkville community. We are fortunate to have this business.“

“The vision examination was extensive and professional. I visited several in mall vision stores without being satisfied with their selection of glasses,, fit, and cost compared to BJs. The in-store Optical Manager was outstanding throughout the entire time of the vision examination to the final selection of glasses.“

“The entire staff at this office was very professional and friendly. Would definitely recommend.“

“Best eye care center ever! Dr Josh Gordon is very thorough and knowledgeable of all issues of your eyes. In addition, he is the most pleasurable doctor ever along with the staff! I highly recommend this eye care center!“

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“John gave wonderful personal service. The new glasses came just as expected and he made sure everything was great“

“Caitlyn was great! Very knowledgeable and answers all of my questions on the phone before I booked my appt! I arrived and they saw me right on time and when I paid, there were no surprises, just as she told me. Great service all the way around!“

“She was right on time, very professional and very easy to work with. She answered all my questions and also very helpful. Can’t wait to see her next time.“

“Started coming here 7-8 years ago and this place is hands down the best place eye vision center I have ever been to. The staff is so friendly and even when I would come in store after 1-2 years, they not only remembered me, but showed the same fantastic friendly attitude as the first time I came here. Dr. Beveridge is so welcoming and nice when he speaks to you, and takes the time to truly explain something if you don't understand. Everything from the customer service to the actual vision service is top tier.“

“Popped in just to get my glasses looked at while I was in the area and they were so nice and helpful that I'll happily drive the extra distance next time I need something“

“A lovely experience as usual! A thorough exam, clear explanation regarding my eye health and changes to my prescription, followed by excellent help to choose frames and great explanation of my vision benefits.“

“Exceptional experience – thorough, patient, and classy environment I had my eye check-up today at Clarity Eyecare, and I can’t recommend them enough. First, kudos to Dr. Howai Chan. She explained every single piece of information thoroughly and answered all my questions in a way that actually made sense. She made sure I was comfortable throughout, and I never felt rushed – my whole check-up lasted an hour, and she walked me through each step. She even gave practical examples and suggestions on how to properly take care of my eyes. I also want to shout out the front desk/reception. My appointment was at 4 PM, but I arrived at 3:30 PM and they accommodated me right away. Lisa was incredibly patient with me while choosing frames. She helped me pick the best size and color for my face, and she even shared her own experience, which really helped me make up my mind. Everything was smooth and pleasant. The vibe of the place is classy and modern – I genuinely enjoyed being there. Highly recommend!“

“Me and my family love Pasadena EyeCare! Martin and his team always go above and beyond for their patients. My daughter is 5 and broke her glasses over the weekend and Martin sat with us and went over options and answered all our questions. I’ve been a patient for over 5 years and could never have gotten the level of care I get with any other place! The place is beautiful and professional and the doctors are wonderful! If you’re looking for a new eye doctor please do yourself a favor and come here!!“

“Levin Eye Group were exceptional! They went to great lengths to solve an eye issue and get me the proper medication for the problem. Many thanks“

“Helen was absolutely amazing! She is patient, kind, and understanding with every situation. As someone who worked as a manager in customer service, she is an absolute gem. Thank you! First experience was the best one. Will be coming back“

“Doctor Solomon is great and takes his time explaining everything. The staff , Lisa, Sherry, Dan are all so friendly and helpful!“

“I was great by Keosha, as soon as we walked in. She was polite and extremely helpful. The office was clean. The doctor was awesome and polite. Overall the best experience ever!!!“

“The facility is very clean I didn't have to wait long the receptionist was very friendly and helpful.“

“EDIT: I’m updating my rating from 2/5 stars to 4/5 stars due to the diligence on Ms. Renee and the staff at Affordable Optics. As I mentioned before, the women in this office have been nothing but kind to me, even when I sometimes let my frustrations get the best of me. They were honest and as helpful as they could be. They comped another pair of glasses for me (beautiful by the way), as well as a supply of contact lenses.

I really appreciate everything they’ve done and the fact that they didn’t let me slip through the cracks ♥️

Original post:
I just sat on hold the entirety of my lunch break (over 30 minutes) waiting to follow up on a pair of glasses I ordered June 4th. Today is August 22nd. According to them it’s the labs fault. Honestly though, it doesn’t matter who’s at fault. I can’t see and I really am in need of glasses. I asked for a refund for the glasses at the beginning of August, since it had been two months already, and Affordable Optics basically said they didn’t think it was fair to issue a refund if they didn’t do anything wrong. We went back and forth for about 15 minutes that day.

Well, that was 3 weeks ago. Today I give 2 stars because I can’t overlook the fact that everyone in the office is pleasant and kind, but no one takes accountability for the shortcomings of their processes. Somehow, they find a way to make this long wait for my glasses my fault or the labs fault.

There is a BIG opportunity for improvement with their organization, communication, and accountability.“

“Excellent experience. The doctor was knowledgeable and attentive, and the staff was friendly, efficient, and professional“

“I've been coming to Levin for 20yrs with my kids and I love that they remember you and treat you like family. Their customer service is amazing plus if you don't have insurance,the prices are excellent,I would highly recommend!!“

“Dr. Patel was very good this was my first visit with the new doctor. I was in and out in no time.“

“Dr. Angela Mantzavinos is exceptional! My husband and I were new patients recently and left feeling well cared for, knowledgeable in our eye health and vision needs. The entire staff was friendly and helpful. Highly recommend.“

“This is the best place to get your glasses. I bought a pair of frames over two years ago. They were broken due to circumstances beyond my control. Eye Candy looked up my order and checked to see if they had any more in stock. When that didn't shoe any they contacted the manufacturer and had them shipped to the store. My daughter picked them up and brought them to a friend who was returning to Israel where I now live. Thank you so much for the awesome service.“