Minuteman Plumbing, Heating & Cooling
“Jaden just visited our house to help work on an issue we had with our kitchen sink. He was exceptionally professional and polite, explaining to my husband and I the different possibilities and answering all of our (panicked) questions calmly. He spent two hours trying to troubleshoot every option he could think of before telling us his best recommendation and ultimate diagnosis, explaining pricing proactively and transparently as well as what the next service will entail.
ATTN Female customers: My husband was on work calls for a lot of our meeting, so I asked a lot of questions to Jaden directly when he wasn’t around, and I appreciated how he took them seriously and answered them completely. **If you’re a woman you know the unfortunately common problem of handymen thinking you won’t understand what they’re saying and the code switch that often occurs when they’re talking to a man vs a woman homeowner. NOT the case here, and I really appreciated it!**
They have our business for good!”
