About ARS / Rescue Rooter
ARS / Rescue Rooter is a reputable business in Boston that provides high-quality heating, plumbing, and HVAC repair services. They offer emergency repair services for both heating and cooling, ensuring their clients' comfort and safety. Their team of skilled and knowledgeable technicians can handle various issues, including furnace repair, air conditioner installation, and drain cleaning. They also provide installation services for new equipment, such as furnaces and central A/C. Customers have praised the company for their promptness, professionalism, and being a great company. They are known for their friendly and communicative approach, making sure clients understand the situation. Their technicians are tidy and leave the workspace clean after completing the job. Clients appreciate the effort to diagnose the issue and answer all questions. Many have had multiple positive experiences, finding the techs polite and very competent. The company is highly recommended from top to bottom for both service calls and complete projects like new system installations. The technicians are professional, courteous, informative, and reassuring. They quickly diagnose issues, come back with needed parts for repair, and square clients up. Prices are reasonable. Personnel are prompt, professional, and helpful in explaining all that entails a hot water heater replacement. Good personnel are always a good asset, and the company hit a "home run" with this team.
We had the annual maintenance done, just like we did last year. Over the years, I’ve used several different companies, but Evan is by far the best. He really seems to understand the mini-splits and knows exactly what he’s doing.
Evan is also very knowledgeable not just about maintaining the units, but about doing the job thoroughly and correctly. He really does a great job, and I feel very comfortable having him take care of them.
I am very satisfied with the way ARS worked with me to improve my home cooling system. They were very efficient in the way they scheduled a quick response to my needs. The technicians were very respectful and knowledgeable. They gave me helpful tips in maintenance of the unit. When I called for a follow-up visit to my home to identify my problem, they were here within a few hours and patiently resolved my issue. I would recommend them 100%.
Fast, friendly, in time service.