Minuteman Plumbing, Heating & Cooling
“I decided to test our 6-year-old heating system before it actually got cold. Unfortunately, the heat did not turn on. Since our townhouse was relatively new (6 years old) and we had never had any problems before I called Minuteman Plumbing & Heating, explained my problem and since it wasn't an emergency and the weather was still relatively mild they sent someone out two days later. Wes was the technician they sent out. The day after I had called for service the heat kicked on out of the blue. Wes checked our system over and the controller/burner was not giving any errors. A day later the burner decided not to kick on so we called Minuteman back and they immediately sent Wes back out. This time there was an error code and he diagnosed our problem, which was the controller in the gas burner. They got the part and installed it. I have heat!
Wes was very knowledgeable and told us a lot of things about our particular gas heat system (we had never had gas heat before) and now we are a little bit more knowledgeable.
I would totally recommend this company. Besides the phone calls from Minuteman keeping us up to date, their system lets you know who your technician is going to be and where you are in the technician's appointment schedule.”
