Damage Restoration near Waipahu

“Hawaii Water Damage RestorationFormerly Oahu ExtractionTop notch Water Damage , Mold & Repairs specialistHighly recommended“

“Great company to take care of your needs if the need arises! All staff & crew very professional, knowledgeable, courteous & helpful.“

“I've used their roll off bin service.. wow!!! Great customer service!!! I would definitely use them again!!! When I call!! They come right away! Soooooooooo great!!“

“They installed an AC unit in my apartment. Prompt response, very friendly and accurate on time which is very rare here. Price is reasonable too:)“

“Let me share my most recent experience with Rescue One. Friday November 17th my condo was pooling water throughout my home from my neighbors above me. My neighbors above me real estate manager contacted Rescue One to do the mitigation. On Saturday the 18th I met Dan, and he came over and setup Dehumidifiers in the areas that were the most impacted so everything can dry as quickly as possible, since we were on the clock for mold. He also took pictures of all of his readings from everything and everywhere. He was extraordinarily thorough and explained his entire process, which was helping me relieve some of my overwhelming anxiety. I was supposed to be going to visit my family for the thanksgiving holiday and initially was planning on having a friend of mine let people in to take care of the situation while I was gone. That is when I started asking Dan a ton of questions. I mean I bombarded him with every situation I could come up with and he was a champ in giving me realistic answers. The answers led me to cancel the trip and stay home to mitigate the process. Which I think was ultimately the best choice considering the situation. Every few days he would come in and check on them to make sure the place was drying out like they would expect. My roommate is imuno compromised, along with an asthmatic cat, I had to make sure that we were going to be safe. I would constantly text Dan asking questions, trying to understand what was happening with my home. Every couple of days he would come over and check the dehumidifiers, and reassess if we needed more of less, or if they should be moved etc. That took almost a week to dry everything out as much as possible. The damage was extensive but there was very little to no mold, that was due to Dan's quick actions on getting the dehu's setup in the best way possible! Unfortunately because of the type of water that flooded my home anything that the water touched needed to be remove. So the walls behind the kitchen, the walls in the bathroom, flood cuts throughout my home, my flooring throughout the entire place. I am devastated, to say the least. I had just remodeled my home about 2 years prior, Everything I put into the place is now having to be removed. Being on the verge of tears, I was a complete wreak and going through an emotional roller coaster that I was not prepared for to say the least. Dan's team comprised of Landon, Greg, Alfred, and Hemi. I would try and help the situation by packing up some of the things I could so that the guys can get to work as quickly and efficiently as possible. I stayed and monitored their entire process, hovering around to see what they were doing to my home. I would ask them questions and provide suggestions. I am sure to most other companies I would have been seen as that annoying younger sibling tagging along, but instead they made me feel like I was family and it was ok for me to be a part of this really difficult process. On Monday the 27th the de-construction began. The team (Landon, Greg, Alfred) helped me pack my things. I was also in there packing things up as well to try and be a part of this process. It helped me mentally being involved, I was able to be calmer about what was happening. They would let me be involved when it was appropriate. When it came time to remove the flooring they let me know that I needed a ventilation mask in order to stay since they were concerned for my health or I could leave during that part and let me know when it was safe to come back inside after that process was completed. I was really appreciative that they provided me options. I left to give them some space the first day. I ended up buying a mask and staying the next 2 days. Tuesday the inspector came to see what kind of damage the insurance company would be responsible for. Dan was able to come out and talk with the inspector on the readings and the damages that he found. I have never been in this kind of situation before. Normally if anything happens I fix it myself and move on, but to have someone I can rely on and know just how importan“

“Byron from Bears Carpet is awesome. He really works hard to get those stains out. Stains that I didn't think were possible to tackle he was able to get them out! His prices are very reasonable and I was so pleased with his services that I gave him a large tip. He does a great job, very responsive, and great service. I'd definitely recommend to my friends and family. I also gave my realtor his contact information for carper cleaning services. I will definitely call him again for any carpet cleaning services.“

“From start to finish:-Excellent communication.-Customer Service Oriented.-Great quality of work.I recommended these guys for any water restoration work you need.“

“Everything was done perfectly, very fast and efficient in their work, in and out in an hour.“

“LOVE these folks! I called to get my carpet cleaned and Craig returned my call the same day and stopped by the next to check on the job to be done. The techs—Eric and Ryan—showed up on time and let me know they were here. They worked efficiently and diligently; cleaned up after themselves. My carpet looks great! I am very pleased with their service at a reasonable rate. Thanks to the MD team!“

“Professional from start to finish. From the office to the field! Been using this company for the last 15 years. They have serviced our central air conditioning system in our attic space over 3 times over the course of 15years. Saved us from replacing our ductwork when another company advised us too. Even told us that the up placement was in the wrong area since they don’t install them. They have found leaks in our attic space allowing humidity to come into our system and causing more mold to grow. In 2019 they helped us with a kitchen leak and held our hands through the insurance process and insulation issues. Only company we trust and very honest and down to earth. Mahalo for always keeping our family safe and working with our budget and answering all our concerns! I have referred this company and I have heard nothing but good feedback and I will continue to do so. Thanks for your help last week! Always a pleasure“

“The bad news: We had another evening, emergency plumbing issue. It's an old house.The good news: Yet another great experience with Roto-Rooter! Dispatch sent out David this time, and we couldn't have asked for a more thorough, honest, and personable technician. Once the problem was diagnosed, he clearly explained what needed to be done and gave us a reasonable estimate for service. He talked us through each step and was careful with our old plumbing. Also, it was great chatting with this really nice young man! In the end, no high pressure add-on charges, no surprise fees, and no shock when given the final balance for services like the what we've experienced with another highly visible emergency plumbing service. From now on, we're calling Roto-Rooter for all of our plumbing needs.“