PuroClean Property Restoration Services

PuroClean Property Restoration Services is a Hawaii-based company specializing in property damage restoration, including water damage cleanup, fire damage repair, and smoke damage restoration for both residential and commercial clients. They also offer mold removal and biohazard cleanup services, utilizing state-of-the-art equipment and certified technicians to help get properties back to their pre-loss condition. Customers have praised the company's professionalism, knowledge, and exceptional customer service. One client appreciated the free assessment and peace of mind provided by the technician, who thoroughly inspected for any mold or water damage. Another client, whose property suffered significant damage, was impressed by the team's ability to properly clean and restore the property, as well as their assistance in navigating the insurance process. The company's responsiveness and dedication to their customers have also been highlighted, with one client praising their availability, even in the middle of the night, to address a water leak emergency. Clients have consistently expressed their satisfaction with PuroClean Property Restoration Services and their willingness to recommend the company to others.

Recent reviews highlight the company's excellent service, with one customer describing how Michelle, the owner, helped navigate a complicated insurance claim after a flood, ensuring the claim was fully settled. Another customer shared their experience with a plumbing issue, praising Kai and his crew for their promptness, professionalism, and careful work, including leaving the home cleaner than before. The team was described as knowledgeable, honest, and friendly, even showing kindness to pets. A third client commended the helpfulness and courteous attitude of the staff from the first inspection to completion, noting their understanding of the client's anxiety during stressful times and their thorough cleanup before leaving. Overall, PuroClean is recognized for its dedicated, caring, and efficient service in restoring properties.