About Roto-Rooter Plumbing & Water Cleanup
Roto-Rooter Plumbing & Water Cleanup is a reliable plumbing service available 24 hours a day in Kapolei. They specialize in drain cleaning, sewer cleaning, and fixing clogs, slow drains, and blockages in main sewer lines. The company also offers water damage restoration and cleanup services. Customers appreciate Roto-Rooter for its fast and efficient service. Technicians are described as thorough, honest, and personable, explaining issues clearly and providing reasonable estimates. They take the time to diagnose problems properly and use careful techniques, especially with older plumbing. Many reviews highlight the friendly and professional attitude of the staff, with some mentioning technicians for their excellent work and helpful advice. The company's commitment to customer satisfaction is evident, with clients expressing gratitude for the quality service and stating they will continue to use Roto-Rooter for their plumbing needs. Customers have praised the prompt response, thorough troubleshooting, and efficient repairs provided by technicians like Simon M, James C, and Dayne.
Robert Gracie from Roto-Rooter did a phenomenal job. He took the time to explain every detail of the issue and clearly advised us on the repair options. He went to great lengths to help us and provided a very reasonable price. He was professional, knowledgeable, and genuinely cared about helping us through the situation. His workmanship was very clean and professional. He was also great at “talking story,” which made the whole experience even better. I would highly recommend Robert Gracie and Roto-Rooter for plumbing services.
Robert was awesome. He was very professional and respectful the whole time, from the initial estimate to waiting patiently for my landlord to confirm and approve everything through text and email while out of town. He was very helpful in explaining everything to me and my landlord and stayed past the end of his shift to get the job done. I really appreciate Robert's service, it's so nice to have hot water again!
Robert was professional and was understanding of the run around I got from the “dispatchers”. Was able to troubleshoot my problem, suggested solutions and executed in a timely manner. Overall Robert’s service 5 stars out of 5. Dispatchers and the timeliness of everything could’ve been improved on, hence the knockdown of a star