3608 Grand Ave #204, Oakland
Thu 9AM - 5PM
4.8
★★★★★
18 reviews
“Fixing our rotted balcony was the last project we needed to do on our house, and I sure wish I had found Best Value Home Improvements sooner to handle previous projects.<br><br>Having worked with many contractors over the years, the difference with Frank was clear from the start: he's collaborative and operates with old school integrity. When we didn't know what flooring or railing would work best in our space, he didn't just shrug and demand we tell him exactly what we wanted (like a previous contractor did) — he actually guided us through the options. This made this project feel completely different.<br><br>The crew was punctual and polite, the price was fair, and communication was seamless over text, calls, in-person check-ins. Frank kept us updated on everything: inspections, deliveries, material orders, even making sure the permit was printed on the right size paper for the city.<br><br>For permits and drawings, he connected us with Omid, who handled all follow-up with Oakland so we never had to worry about it. Having managed the headache of permits myself in the past, that service alone was worth a lot.<br><br>When we found more rot than expected on the balcony, Frank was upfront about what needed replacing and the added cost. No surprises, no pressure, just honest information. My goal with this project was to get it done ONCE, RIGHT. I'm glad we chose Frank to make this happen. I watched each step of the work from my office window and am confident in the quality. The balcony is sturdy and beautiful, and now we'll actually use it!”