Water Heater Installation Repair in Richmond

“We had our boiler fail on us just one month after moving into a new place, on Christmas Eve of all evenings! Being an Ashton member, I didn’t hesitate to call Ashton for the service and Japn was promptly at my door on Christmas morning. He spent almost 3 hours diagnosing the problem, he was not in a hurry, but spent time answering all our questions as we were scrambling with a plan to do without hot water and heat.

Japn and Abhi came back the next day (26th) to get the work started, they were thorough, and lay the temporary flooring throughout the entire house to not dirty our space. The work required 2 days and Japn and Prabh completed after the weekend with another 1/2 day of work. Japn was reassuring and very patient with all our questions and concerns.

Becoming an Ashton member in the fall was the best decision as I can only imagine the call out fee for Christmas Day. Although it was not in our plan to have to replace the boiler so quickly, Ashton did it as smoothly as possible. I really am grateful for Japn, he spent many days of this holiday season at our home and we are so glad to have our hot water and heat back!“

“Excellent job! Thank you Ian and Ryan for getting my furnace up and running on the same day service! Really appreciate your services! Thanks, Fion Richmond“

“This is my second or third experience with Westrim and this company does not disappoint! Jared came by and fixed a minor leak most expeditiously - and even had enough time left to re-spray the galvanized piping. Double checked all appliances and reconfirmed all items before leaving the premises, with a very reasonable rate to boot. Will definitely get another call from me when it's time for annual boiler maintenance. You are in good hand with Westrim!“

“I have been dealing with flame since 2003.2 new furnaces,air conditioning,water heaters.i never ask fir a quote.just charge me what is fair.
A family run business and trusted company“

“Yesterday evening (Oct 28.25) we discovered that our furnace was not providing warm air although the fan was functioning. As an Ashton Advantage Protection Plan subscriber I contacted the emergency number and scheduled a service call for later in the evening.
Although on another call, the Service Technician (I believe his name is 'Japn') estimated and achieved an arrival time and proceeded to rectify the problem quickly, efficiently and courteously.
I trust that this 'gold star' service will be recognized by the Ashton Group!
john e kristianson, retired architect, abc“