Rachel's Floors
“Great work!
They could probably do a bit better about communication with their installers. I was told they'd be over on a certain day but no heads up on timing and was just notified when they were at my house. This wasn't an issue for me since I work just a few minutes from home, but something to keep in mind if you're coordinating with them. I also did have a few issues and delays where different materials needed to be ordered (one of the issues I was maybe a bit picky about - slightly mismatched color on one transition), but they were great about making sure everything got taken care of and I was happy with the work so the slight delay didn't impact my positive experience and the floors all look great!
Pro-tip: Get $10 gift cards to a local sub shop for lunch and some drinks for your installers. We did this and they did awesome work and were super grateful and made us feel very comfortable with them in our home.”
