About Kemper Carpet & Flooring
Kemper Carpet & Flooring is a highly recommended business for carpet and flooring needs. Customers praise the knowledgeable and helpful staff, particularly the salesman Ed, who guides them through the selection process without any pressure. The installers are also described as outstanding, arriving on time, working diligently, and thoroughly cleaning up after the job. Kemper Carpet & Flooring has been praised for their quality work, whether it's for a basement renovation or upstairs carpeting. In one case, they promptly addressed an issue with defective padding and ensured the customer's satisfaction. Overall, Kemper Carpet & Flooring is known for its exceptional service and commitment to customer satisfaction.
Look, I am an old dude, a retired old retailer. These folks are the real deal; from Steven in the Gainesville store, to the office staff, to the speedy and efficient installation crew,..old school work ethics are the norm.
You can spend all your time looking around for great quality flooring and customer service but, you'll end up right back here. Awesome selection in the store. Superior customer service by Ed and Tabitha and the install crew. Fair pricing, wasn't the highest. Renovated our entire main floor with LVP and it looks like a brand new house.
Recently had our second floor and stairways re carpeted and Hamed was great and patient with our questions and wants/needs. Meredith was great at keeping us informed of scheduling and install information, and both the install teams were great. The main team that did the second level and secondary stairwells put in an extremely long day, well beyond what we would have expected and did a fantastic job. The main stairway was done as a runner on a separate day and came out fantastic as well. We also had the Jack and Jill bathroom flooring replaced. If you're in the market for carpet or flooring we'd highly recommend you go talk with Hamed at Kemper!