Heating & Air Conditioning / HVAC near Lakeway

“Aero is an amazing company. Extremely honest and well priced. Juan the technician is very friendly and beyond honest, not to mention extremely knowledgeable. Customer service is so amazing it harkens back to the days of our grandparents, when great and honest customer service was the standard as opposed to the exception. Aero is as trustworthy, courteous and
professional as it gets. Using any other company for your HVAC needs would be sacrilege.“

“I wish there was a sixth star option. We have a commercial location in Lakeway. We discovered the blower motor was dead and had little hope of being open for clients. Liberty squeezed us in between appointments, diagnosed the issue and had it resolved within a couple hours. Can’t promise they can fix every issue in a few hours, I can say they were fast and fair and I set up our other businesses to be maintained by them in the future. 100% happy customer.“

“Alamo Austin sent a tech (Austin!) right away when my mini split was putting out black bits. Very alarming. But it turns out the unit was *very* dirty. (The screens were clean, this was deeper) Austin cleaned it all out and tested it. Running perfectly now. I bought the reasonably priced yearly maintenance package and will be sure to have them back in the Spring. Won’t let it get that bad again! Five stars for sure!“

“I started the process of getting a new AC system by getting bids from 3 different companies. Ryan was the primary contact on the bids from Strategic. We sat down and discussed my goals and objectives for the new system. Ryan performed a physical inspection of the current install. He took notes and pictures and about a day later, I received prices on 3 different configurations, a one speed system, a two-speed system and a variable speed system. All 3 proposals were complete, detailed and included all of the equipment to be installed. The bids were very competitive to the other proposals received. Ryan was easy to contact. He was readily available to discuss any questions that I had. Ryan was well versed and knowledgeable in the differences between the 3 options, the benefits and limitations of each option. I was able to make an informed decision. A decision on the system to be installed was made a price negotiated and the install date was set. Ryan was professional and timely in all of our communications.
The Strategic Air Services install team lead was Chad, with another technician to provide assistance. The install was scheduled for Friday. They arrived at approx. 8:30 and promptly started with the removal of the existing system. Their work was efficient and unobtrusive. The existing system was removed and placed in their vans before noon. The install of the new system went smoothly with the only issue being the install of the zoning system. The issue was related to hardware and fabrication. No major problems just a bit more time than anticipated. Chad told me that it would take them until mid-evening to get the install complete. He gave me the option of completion on Friday evening or Saturday morning. We discussed and a Saturday completion was decided. The Install team left about 5:00- 5:15 on Friday. They returned Saturday at about 8:30 to complete the install. As part of the final walk through Chad helped me setup the network connectivity between my cell phone and the thermostat. Chad also took me up in the attic and pointed out the various pieces of the install, including where, when and how to replace air filters. He then showed me the equipment installed outside and periodic maintenance that I could perform. All in all, a very qualified install team. They were respectful of my time and my house. All work areas were cleaned by the install team prior to leaving on Saturday. They put in the effort and worked without any wasted time or delays. I would definitely recommend Strategic Air Services for consideration if you are looking at install of a new system.“

“Greg always knows his stuff. He is reliable, gives great customer service. I love Lantz’s Plumbing and Air Conditioning Service.“

“Restored and Renewed Faith in services provided by Petrocelli Services! Their new service manager, Martin went the extra mile to provide quality service and made sure my family and I got a properly functioning HVAC unit. I also want to give thanks to our service technician Gregory. Without his expertise and recommendations, I believe we would still be suffering in this central Texas heat. Shout out to Barnabe and Josh who worked all day in our attic, making our family comfortable & cool with a properly running HAVC.“

“Tim came out the same day I called to diagnose my AC unit. He was meticulous in his very thorough exam.
in summertime for the last 15 years my AC just didn’t feel like it was running optimally. I have had numerous other professionals come out to check in and they suggested running new ductwork or adding more vents in returns. I even spent thousands of dollars upgrading my insulation in the attic. Nothing has seemed to work. Tim spent two hours cleaning My ? outside and inside unit and using his Digno gnostic tools while on the phone with his operations manager, discussing the things that he could see in here with my unit. They finally determined that it’s possible that when my unit was installed 16 years ago, there was one small part that was installed backwards that was preventing my refrigerant from flowing properly Causing the system to work at below 70%. I am grateful for the dedication. He showed finding a reason for my problem. I highly recommend this company.“

“While we were away on a trip, my thermostat indicated that the air conditioning was failing. I set up an appointment with great ease online with West Austin Air Conditioning and they responded the next business day and set up an appointment right away. They showed up when they said they would, and completed the work quickly with feedback about future maintenance issues. The price was very reasonable. I would totally recommend this company!“

“They did an awesome job! Recently had to get our duct work replaced under the house due to some flood damage. Before the flood damage we had a lot of issues with AC balance. Some rooms were hot, some were freezing. They put a lot of work into making sure that the various rooms were balanced and getting the most airflow possible. Really happy with the service and the price.“

“Ray was my service tech. Very knowledgeable. It was a pleasure having him at my house. Extremely trustworthy. Would definitely use him again.“

“We have used these guys for over 15 years for our personal home and rental properties. Great guys that are willing to help out the community and people in need! They are a family run outfit and get the job done!“

“Billy Morgan of Cornerstone guided me through the replacement of an old hvac unit in 2017 and I am very satisfied with the new unit and the support that I have received to date. Billy's level of customer service and support is bar none - he even came out recently and helped unclog several drain lines for us even though semi-retired.Services: HVAC system maintenance“

“SO impressed with Chris from North Lake Hearing and Cooling. He came out and had our AC back up and running in under an hour from the time we called. Chris was professional and knowledgeable. We will use North Lake in the future for any of our own needs and refer our friends and family. Thank you for the great experience!“

“Great business and nice people running it. They don't sell what you don't have to have.“

“Flo-right handles all our plumbing needs
When it comes to big emergencies and they make sure it’s well taken care of.“

“Great guys - most helpful AC company I've ever dealt with. Great service, stand behind their work, and honest as the day is long.“

“Larry runs a company with integrity. They're my go to place when I need help with my AC unit. Long story short? Even though they were assigned to me by a crook of a home warranty company, Larry helped me fight in court when the insurance company tried to screw me over. What more can I say?“

“Last summer we had an issue where build up in our AC drip line caused the safety switch to turn off the AC unit. Ed helped us out that day and I felt his price was incredibly reasonable. He was kind and walked me through this issues so I could take care of it if it ever happened again. Fast forward to today, same issue occurred. I thought I remembered how to do fix it, but called Ed for confirmation. Sure enough he called me right back, confirmed the process, and I was back up and running right away. I appreciate Ed helping me out over the phone instead of making up some reason to have to come out and charge me. I HIGHLY recommend Ed with AirWerks!“