Best Heating & Air Conditioning / HVAC In Sumter

“Very responsive and very friendly. Got the job done quickly with great communication at a fair price.“

“Chris was very friendly, came back when he said he would and helpful, Great service visit!“

“Zackery was super helpful and answered all the questions we had. Would definitely recommend him if you’re needing any work done!“

“I want express our sincere appreciation for the outstanding service provided by your installation team—Murph, Mike, and Ethan—during the recent installation of our new system to include new duct work. From the very beginning, each member of the team demonstrated exceptional professionalism and a genuine commitment to keeping us informed throughout the process. They took the time to explain the nuances of the new system clearly and patiently, which we greatly valued. Their overall demeanor was courteous, respectful, and a true credit to your organization. We were especially touched by their thoughtful attention to my wife as she continues to recover from surgery. Their kindness and consideration did not go unnoticed and meant a great deal to both of us. Each day, the team arrived punctually and worked diligently, taking great care to protect our household furnishings and walls while moving equipment and supplies. At the end of each day, they thoroughly cleaned and vacuumed the impacted areas, leaving our home in excellent condition. This level of care far exceeded our expectations and was deeply appreciated. Additionally, we are grateful for the temporary air units you provided, which ensured our comfort during the day and restful sleep at night. That gesture made a significant difference and speaks volumes about your commitment to customer satisfaction. The team and your office staff are to be commended. It’s clear that pride in workmanship and service is a core value of the company.“

“Best service ever! Finally fixed what another company couldn't after FIVE visits. Will be using them from now on! Alan and Patrick were both super knowledgeable and friendly!“

“Aaron, Cody & Charlie replumbed my home and they did a great job. Aaron answered all of my questions and they completed the job quickly. It was a pleasure working with them.“

“Really friendly local folks. Pleasure dealing with them. Only ones I use to service my HVAC system.Services: HVAC system maintenance“

“This company accompanied another installer for a gas installation. Did a fantastic job. The service man made sure he explained everything in simple terms. Did not leave anything behind. I would recommend this company for any gas service appliance/house hold system.“

“I called their office to schedule an appointment for someone to check their air conditioning unit. Office personnel were friendly and helpful. The technician was on time and worked quickly and efficiently to repair the unit. I have used Pritchard Brothers for all of my HVAC needs. They installed my mother in law's unit at her home and maintain my unit at my home. They are knowlegable, experienced and trustworthy.“

“We had to get a new AC Unit and searched around for different companies. Found a local company (Professional Heating & Cooling) with better quality and pricing. The office staff was professional and addressed all our questions about what unit would be best for home. The master technician was very thorough and took his time in explaining the system's operation clearly and answered all our questions. The installers were on time, completed the job in a timely manner, and left the area clean. They did a fantastic job, and our home's temperature is more consistent than ever. We have had the unit for 7 years now with no problems.
We keep up with our regular maintenance program with the company that installed our unit. Highly recommend that you do that. The technician, Mr. Neil Dennis is always on time, courteous, and take the time to answer all our questions. They make sure to call us just before arriving for service maintenance. Their maintenance program is very reasonably priced and a great investment.“

“This is a wholesale HVAC dealer. Their employees are the best! Great customer service!“

“Aarons, repaired the ice maker at our plant in very short time. He was able to respond on the same day, and had our machines running like they were new. He is very professional, and knows his craft very well. He is my go refrigeration serviceman now.“

“Came out and worked on my deer cooler and did a wonderful job would recommend these guys any day very knowledgeable and fair prices.“

“We woke up this am to the house being 84 degrees. Called Fort and they came out within a couple of hours and took care of everything. We have been using them for over 20 years and their great service and great employees are why we will never go any where else. Thank you.“