North Kingstown HVAC llc
“We cannot sing Rene and his team’s praises highly enough. Rene is without exaggeration very professional, an excellent contractor, ethical and compassionate as well. When my vulnerable elderly mother had a boiler malfunction in November 2023, she called her regular plumber who she had trusted for years and who happened to have good reviews. They insisted they would not help her unless they replaced the boiler for over $7,500, after rebates. As she was vulnerable and stressed about having no heat during winter, she placed a deposit for about $3500 with her regular plumber. Mom told me she did not feel good about their ultimatum and their sales tactics over the years as they had repeatedly pressured her to replace her boiler, when it was only several years old. Rene and his team responded right away after I called several contractors who were not available and came right away late on a Friday for an estimate. The next Saturday morning, he immediately and expertly repaired the boiler for only $750 so that it is good working condition. Mom had seen the other experienced plumbers work before and was pleasantly surprised that Rene and his team were so talented and kind. Unfortunately, in mid-February, as my mother has a health problem, she called him again when she thought there was a lot of wind in the home; we believe she was dizzy. Rene promptly examined the boiler and even thoroughly inspected the home as a courtesy visit. He did not find any issues, and my mother was quite happy afterwards. Rene expressed his concern for my mom’s health and has been patient and courteous the entire time. When mom called him again on May 10 due to the same issue, Rene patiently contacted me again. He has truly gone above and beyond for his clients. (We’ve urged my mom again to see a doctor and are relieved she does feel much better again.) The fact Rene is such a great contractor and also truly cares about his clients’ well being is simply fantastic. Thank you so much, Rene!”
