I am very impressed with the service from Vortechs HVAC. We had 3 other HVAC contractors provide quotes, and Vortechs (AJ) was the only one that looked at our house holistically, and wanted to provide us the best option for our house, our needs, and also consider the RISE Engineering incentives that were available. After 2 visits to evaluate our options, they provided us their recommendations, and a quote for a minisplit system that was equivalent to other quotes we received. Their communication through the whole project was fantastic, Melissa responded to emails very quickly, and was very knowledgable. They communicated with RISE as needed, and kept us in the loop when RI took away the enhanced rebates they had promised. Thankfully RI re-instated the rebates eventually, but Vortechs kept us updated throughout. When they came to actually do the work, Hunter was the lead technician and was very polite and professional and knew exactly what was going on at all times. They were very clean, and kept us updated on the status and any work they needed to do in a different part of the house. They are also helping us apply for the rebates and filling out the paperwork.
Thank you very much, we will be very happy with our new minisplits, providing AC and heat to our entire house!
About VORTECHS HVAC, INC.
Vortechs HVAC, Inc. is a reliable and knowledgeable HVAC service provider dedicated to educating customers about their systems and ensuring they receive the best care. Their team, including technicians like Hunter, is known for being polite, courteous, and highly experienced. Customers appreciate the thorough maintenance and clear explanations provided, which help them understand their heating and cooling systems better. The company offers a range of services, from routine repairs and maintenance to installing new equipment such as heat pump water heaters. The staff is attentive to customer questions and ensures high-quality service, often going above and beyond to deliver excellent results. The pricing is considered reasonable, and customers trust Vortechs to keep their systems running at peak performance. Many customers highlight the professionalism, knowledge, and friendly attitude of the team, making Vortechs HVAC a top choice for HVAC needs. Their mission to educate and communicate clearly aligns with the positive experiences shared, establishing them as The Go-To HVAC experts for both repairs and installations.
Reviews
We recently had an issue with our oil fired furnace where smoke and carbon backed into the home and had to call the fire Dept. We called 10 companies to please come help us only to be told they were all too busy or didn’t service our area. When my wife contacted Boucher... they initially said they were super busy but after listening to our story and the wife having a break down on the phone.... they came to our rescue! Hunter (a very young man) came and did and extremely thorough job, put all my wife’s fears to rest and talked us through a lot of what he was doing and why. We are in the market for a new mini split system and now know exactly who we will be contacting when we are ready to pull the trigger!
Thanks again Hunter and the team at Boucher!
Response and customer service A+.
Photos
Hours
Monday 8AM - 4:30PM
Tuesday 8AM - 4:30PM
Wednesday 8AM - 4:30PM
Thursday 8AM - 4:30PM
Friday 8AM - 4:30PM
Saturday Closed
Sunday Closed
Location
17 Arnold Street, South Kingstown, RI 02879
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