Best Heating & Air Conditioning / HVAC In Medford

“After another company told me I'd need to fully replace my HVAC, Baumer's correctly diagnosed the problem and got my system back online quickly -- saving me thousands.“

“Rusty came out and did my bi-yearly HVAC servicing, checked my thermostat, changed a filter, and provided a great deal of information about our system and getting the most out of it. Just like the technician who installed the new system in 2024, Rusty was personable, expedient, and highly knowledgeable. Highly recommend Air Express. I had to fight my home warranty company (First American), to use Air Express. I wouldn't consider another company.“

“Dakota came out to my house to look at some water I had found in my electric furnace. He was incredibly knowledgeable and helped me to understand that it was normal. He then answered all of my other questions around cooling down the house and how to make things better. His patience and knowledge were top tier. Really cool dude.“

“Scott did an outstanding job of providing logical information and suggestions regarding my heat pump. Do have the Heat Pump Maintenance program, which is a huge advantage. Look forward to working with him again.
Was also impressed with the electrical side of the business and have upcoming projects with them.“

“While they couldn't help me with my request (i needed at least a 20' scope), I want to give 5 stars for the absolutely incredibly mindful and thoughtful man who answered the phone and assisted with my issue. Chris answered the phone first thing on a Tuesday morning, after a feral cat I rescued, wedged itself through a heat register, and into the bowels of my ductwork. Chris was kind, very interested in the CATastrophe that befell me, and very helpful! Absolutely recommend based on how thoughtful and nice Chris was on the phone.“

“Great company With excellent customer service. I highly recommend them to anybody with hvac needs. All quality parts too.“

“The technician arrived on time and was quick to diagnose the problem with my A/C. It only took him 5 mins to replace the part needed and my A/C was working again. However, wait time for appt was 6 days, which is too long when temps are in the high 90’s and you have lung issues.“

“I have a home warranty by the name of select home warranty , I was trying to find a HVAC company to service our unit , well the home warranty mentioned J&W but never even have them my info for work to get done , but SHW emailed me saying they dispatched them to our residentwhich was false . I immediately left HSWa message saying how I'm disappointed in HSW service/customer service etc ... Well they sent that message to The co owner Jason which was not directed for his company at all . He called me & we talked for several minutes & even offered to send a tech out as early as tomorrow which was really classy & professional after I talk with SHW supervisors tomorrow to remove my comment/review on J&W's site because my review was directed to the home warranty company only. Again Jason was very professional & ready to take care of our AC unit asap . I will definitely use his service in the near future as well as recommend J&W Heating and Air to friends & family . Definitely gets a (( 5⭐ rating from me ))“

“called Mark on Friday as my heat pump stopped working and had to use propane heater to keep house from freezing. Came by after work and fixed the problem explained care and feeding of heat pumps and furnace. He took his time and explained in terms I was able to understand, even though I am sure he would rather be home and relaxing. I now realize there is a lot to understanding a heating system. I highly recommend Mark and Pacific heating and cooling to anyone that needs help.BIll H“