Eyewear And Opticians in Rochester

“Had a nice experience with a new optometrist. Listened to my concerns and answered all my questions. Optician was very helpful with pricing out a new pair of glasses.“

“Exceptional office staff, technicians are caring supportive , communicating important information pre and postoperatively so there are no surprises, including financial. Routine eye exams to surgeries , I could not recommend a better practice.“

“This location in Greece has been the best optometrist and optician experience I've ever had. I don't usually leave reviews for health-related businesses because it's so subjective, but I'm just so impressed with this Whelpley & Paul location. I use glasses for distance on a daily basis, and have contacts for when I'd rather not wear glasses (a couple times a month).

Since receiving my first pair of glasses 10 years ago, I've moved a lot and been to 4 or 5 different doctors and practices, including a different W&P location. The staff's kindness, professionalism, and responsiveness outshine all others. My appointments have been on-time and fast, but not rushed, and it has been easy to contact the office and arrange for more appointments or to order new contact lenses.

Dr. Judith Archer is also pleasant and kind, and she clearly has a ton of experience and knowledge. She took the time to answer all of my questions and was so patient when it took me 10+ minutes to get my new contact lenses in to test them. The new prescription she gave me (in glasses and contacts) is giving me the clearest vision I've had in years---much better even than my first one, which previously was the best pair of glasses I had.

The opticians took my concerns seriously when ordering new frames, and for the first time in years I didn't have to bring the glasses back for different lenses after receiving them. Usually, at other places, the first set of lenses makes me motion sick no matter how much I describe the problem to the optician when ordering. This time, it was perfect from the start. Also, they gave me a copy of my prescription and my pupillary distance measurements when I asked, without giving me a hard time about using online services to order super cheap glasses that I use in situations where the glasses are likely to be damaged or lost, like on vacation or during physical activity. I save my in-store glasses for daily wear.

The selection of frames is a little smaller than I've seen at other practices, but there are still plenty of styles and sizes to choose from. For being such a small physical space, they fit a lot in there.

The location on Latta Road is easy to get to, and parking is almost always available directly in front of the office.

They accept the CSEA EBF vision plan.

I am referring all of my friends and family to this location now, because it's been such a great experience.“

“Ashley was very professional and knowledgeable!
I was very happy and satisfied.“

“Tom was nice, professional gave me a reasonable quote to put my lenses on a better frame than what I had he did a great job. Got it done fast definitely would recommend.“

“We were in Rochester from out of town and I sat on my husband’s antique glasses, bending them terribly. Shaw’s took us in and quickly fixed them while also giving us historical info on the frames! They were flexible, smart, and friendly. What a refreshing experience!“

“Whelpley & Paul has always been a family favorite. I strayed away for my last pair of glasses and found myself back where I never should have left for help. This was my first experience at the Monroe Ave. location and it was a pleasant surprise! The staff was fabulous and in tune with eachother, the store was classy and clean and service was amazing. Picked up my glasses fast, and now I can see!!! I also got help with a suggestion for my dry eye! Highly highly recommend!!! Thank you W&P!!“

“I recently did a review that was out of frustration. I tried calling multiple times and was not able to
Get through. However, I did not leave a message. Since the review Lori has Reached out to me to rectify my issue. I had my eye exam today and placed a frame order and everything went smoothly. I tried to find my old review to delete it but it was not there.“

“Dr Archer is super helpful and explains everything thoroughly. Always a good experience at their office.“

“The "fishing line" holding one of my lenses snapped during the blustery President's Day weather and they were SO kind to fix it when I stopped in during my lunch break. Saved my day! THANK YOU!“

“Dr. Sugnet is great, always on time and makes sure to respect your time. At the same time, he allows plenty of time for questions and concerns. Highly professional, highly recommend.“

“I get super nervous around doctors and things around my eyes, but the doctor and manager made me feel so welcome and comfortable and made the appointment very calming and easy. Definitely recommend to everyone I see!“

“I was losing the vision in my left eye and the multiple prescriptions from other doctors were not controlling the pressure. Dr. Siebold performed a Trabeculectomy on October 15th. With incredible care over several follow up visits, I had my last appointment on November 21. The pressure now without drops is 8 and my vision is excellent again. It has been a quite an experience. Dr. Siebold is passionate about her work and a remarkable surgeon.“

“I must say theyre amazing here ive been so thankful for Dr Sabrina Ahmed ! They got me seen same day for my issue and helped me so much ! The front desk young woman was so nice and helpful. Dr Ahmed checked me out and diagnosed me quickly . Thankkyou ! Id fully recommend them here !“

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