Eyewear And Opticians in New York

“I love this place. Good, honest staff that don’t do the hard sell… They rely on quality, customer service and ongoing support… It is just a great friendly, great place to go… Highly, highly recommend.“

“Monique was awesome!! Such a lovely experience. She found my perfect pair of frames. Major shoutout“

“Very attentive and knowledgeable. Needed new lenses to unique glasses that had been discontinued. They knew exactly how to fix them and get new lenses.“

“Friendly and knowledgeable staff in a perfect sized / Joe’s coffee flanked store. I have been there many times to get minor adjustments and advice and they have always been very helpful. Give them a try.“

“Eye Q has a nice family feeling, and they do such a thorough job with eye exams. Everyone has high level of expertise and provides excellent customer service. They take great care of everyone who walks in the door.“

“Had a great experience here with Hypnos who was incredibly kind and helpful. Took the time to help me find the right frames and lenses for what I needed!“

“Charlotte is a rare gem in her field. She represents a broad range of more interesting side of eyeware. She took her time to guide and advise me to an incredible pair of specs. She is personable, professional, and a made the experience a pleasure. And she is always smiling.“

“Appointment was quick and easy. Doctor was very knowledgeable and Naz was very helpful“

“Thank you to AJ! I had a horrible situation where I could not locate a contact in my eye for hours. It was super painful and AJ removed it for me. I was a crying mess. He was so kind, gentle and accommodating. He gave me drops and covered my eye to keep me from touching it until I could get to a doctor. I cannot explain in words how deeply grateful I am. I didn’t get her name but there was a woman working at the desk who was also attentive. Both of them made a terrible situation less so. AJ thank you 100 times over.“

“Love coming here very fast and efficient everyone is so helpful. Got my glasses fixed in a jiffy. ?“

“The team at the WTC boutique is amazing - super friendly, highly knowledgeable about their products, and genuinely vested in giving customers a great experience.“

“I have been a patient of Dr. Schlussel for over 30 years and greatly appreciate his professionalism and thoroughness.“

“I made an eye exam appointment through zocdoc, however, when I arrived at the store, it turned out that I was out of network. So sadly, I had to cancel my appointment. However, people working at the store and the doctor were amazingly kind and helpful during the process. So I’m giving five star review for their niceness ☺️“

“Lenny repaired my glasses so quickly and perfectly! Everyone in there is so friendly. Recommend!“

“Saw breezm add in instagram, been wearing glasses forever and usually have problem with getting them to stay on. They always tend to slip. One point ordered one that was specifically built for “Asian noses “ but they still slid, so when I saw the ad that said about them doing a 3D view to make a custom fit I said to myself maybe this is finally the right one for me so I scheduled an appointment online and it was a breeze doing it. When I got there, Reggie met us and he was very courteous, and professional He offered us something to drink as soon as we sat. Explained every process along the way. It was so cool that they thought of everything when making the glasses, from the frame to the, bridge and temples were all separate pieces and specially with the 3D capture (they also had hair ties for your long hair) to really make sure they get a good fit. When I got the glasses, fitting in the store was good Reggie was explaining how adjustment was necessary for a proper fit. I had a great experience doing this. Now I finally have glasses that don’t slip down my nose bridge. Thanks bro for the total cool experience.“

“Need an optometrist and don't know where to go? Try this place. The people are nice, knowledgeable and professional. Thorough exams with the latest equipment. I have issues that need to be monitored and I walked out of there confident that my eyesight is well taken care of by them. Thank you Green Eye Care!“

“Exceptional service. Associate helped me find the exact sungalsses that would fit me well and match the specific needs I wanted out of this pair of sunglasses. A+“

“I echo the many other positive reviews— I went to the same eye doctor my entire life until moving here and over the last four years I’ve been going to locations of a well known chain “optometrist” (aka glorified designer frame store) and was prescribed the wrong contact lense prescription last January and Dr Smith listened and immediately addressed my concerns and got me back to the correct prescription (Writing this while being able to wear contacts without getting a migraine for the first time in a year).

He also immediately went over my insurance benefits before starting the appointment, going over what was covered and what was not and exactly what I should expect to pay in the end— something that should be basic practice but unfortunately is rare. As someone with an anxious/curious mind I was also grateful for the transparency and thoroughness during the exam portion, explaining in detail what he was testing for throughout.

Glad I made an appointment based on the other reviews and hope this helps others!“

“Updated review: after posting a 1-star review, I received a call from the store manager who is working to make things right. I appreciate her accountability and customer service.

Original review: I was convinced to get my reading RX in the lenses of my sunglasses. Now can’t use them. The prescription and the polarized lenses makes them unbearable. I went to the Rockefeller store to get the prescription lenses removed and to have them replaced with regular lenses. I was told simply replacing the lenses would cost $130 and the salesperson say it would be cheaper if I just bought a new pair for $95. That is so unbelievably callous, wasteful and ridiculous! I reached out to customer service and they responded with, “We are really sorry this happened, and we understand the frustration it is causing you.” No attempt to make it right. They lost a customer and I will tell everyone I know to avoid them.“

“Today I dropped into Sterling Optical to see if I could have my sunglasses tightened. They’ve been falling down my nose constantly for a couple of years now and of course the heat in summer makes it worse. When I came in I was greeted warmly by Suzette and she was able to schedule a fitting with Steve in only 30 minutes. He was able to quickly fix my sunglasses. Now they sit perfectly on my nose and no slippage! Why didn’t I do this years ago? And when I offered to pay, Suzette told me it would be no charge! This is NYC, who charges nothing doing something amazing?! There’s a reason their rating is so high. I’ll definitely be back to have my next pair of glasses done here. Thanks so much for your help and kindness!“

“I will now only buy glasses from Grand Central Optical. Eugene M and team were fantastic - after an awful experience at LensCrafters, Eugene helped me pick out the perfect glasses and had them ready same day! Everyone was super friendly and knowledgeable. I couldn’t recommend enough!“

“Dr. Emily Crane is incredibly knowledgeable, thorough and kind. She took time to explain everything and made me feel at ease. The staff are friendly and professional. Thank you Dr. Crane for your generosity“

“I have been going here for years, they make you feel like family. I love the front desk staff, they are so friendly and helpful.
The new doctor actually took the time to explain the glaucoma photos. And he took extra steps to help with all my allergies. Above and beyond.“

“Super helpful, fast, quality work. With options for a variety of lifestyles and tastes.“

“Excellent experience at Warby Parker at Grand Central. The sales associate, Andy, was professional, knowledgeable, and incredibly helpful in guiding me through selecting prescription glasses. Smooth process, great service, and a very positive in-store experience. Highly recommend.“