Appliance Repair near Nutley

“Sorry, I didn't know you are another company. When I made the following, the website popped out and I believed you are a national chain and this was the headquarters of FridgeFix. We are actually located in Southern California. My apology again. The following is hereby withdrawn:
My husband booked a refrigerator maintenance service online from FridgeFix's website Saturday, October 12, 2024 and requested the time and date for the service to be today(Thursday) afternoon. We provided our about-10-year-old refrigerator's brand name and model number, and indicated what we want is mainly to replace the door seals. We then received a confirmation in our email and cell phone message. The confirmation also said, a technician will call us about 30 minutes before his arrival, from 12:00 to 3:00 on the said day. We waited from about 11:30 but got nothing until about 2:30 somebody called hello at our door. It's the technician. That's no big issue, though the technician explained he didn't know we were told to expect a call before he comes. We noticed he virtually carries nothing with him, no tools, no replacement seals... He explained he called us a few times yesterday, but with his caller ID blocked, added he. We then recalled yes we did receive two or three strange calls with caller ID blocked. Why!? Is there any legitimate company’s service person calling his customer with caller ID blocked? How many people pick up a phone call with caller ID blocked nowadays? He explained he needs the SN for the right replacement seals. He then opened the refrigerator and found the information. He made a phone call and found that the parts need to be ordered from the manufacturer. The cost is $540 and an additional $160 for optional freezer door seal. It will be about $1,000, with labor added, not worth for a 10-year-old refrigerator. We said unlikely we will accept it, we rather buy a new one. Then he charged us $85.00 and left. That’s just for coming, finding the SN, checking their inventory, and making a quote. Nothing else. We believe what his calls yesterday with his caller ID blocked is all about is to make it seemingly necessary for himself to physically show up so that he can make the charge. This could be perfectly done through just a couple of phone calls, without blocking the caller ID, of course, just as many honest companies and service people normally do. Smart way to make $85, but you tainted your company’s reputation and yours personal as well!“

“I called Sam after finding him online and reading reviews. Called him at 2:30pm explained the issue with my dryer. He mentioned he can come the same day between 5-7pm. Arrived on time, super friendly and extremely knowledgeable. Replaced the broken part in my dryer with the new part he had in his car. Could not have had an easier appliance repair transaction. Do not hesitate to call Sam if you need appliances repaired.“

“We had a fantastic experience with Frank the technician and George during our dryer installation. From start to finish, the service was top-notch. Frank was professional, knowledgeable, and thorough in explaining the process, while George was excellent at problem-solving and making sure everything worked perfectly. They went above and beyond to ensure the installation was smooth and stress-free. Truly outstanding service — I highly recommend them both!“

“Update: I have been continuously working with Zaina Service Tech for the past 3 years and I highly recommend them. Highly technical and fair.I used Zaina after having gone through 5 different companies trying to identify my AC issues. My AC unit wasn't cooling and I called Zaina to see what's going on. Every year I have this problem twice a year. People would come out and just try to fix the issue by refilling the refrigerant, nobody was able to identify why the system was leaking. Zaina came out to my house multiple times to try to identify the issues. He had a lot of tech/tools with him and was able to identify the leak and show my exactly what was going on with my unit. A problem 5 different companies wasted my money and never able to figure out.After getting a quote from him, he gave me a great price on replacing my unit. He was honest from the first call and being an engineer myself, I saw how thorough he is in his work. He replaced my unit in 1 day and tested every little detail of the new system. Very happy with his service and knowledge, highly recommend him if you are looking to identify and fix AC issues. Highly recommended company.“

“I had an excellent experience with Pete's; I strongly recommend them.
My new Blue Star refrigerator was beeping intermittently, driving us crazy, not showing any error message. Johann, the tech from Pete's, came and said, "usually, it's the sensor in the refrigerator." But this is a high tech refrigerator, so we downloaded a diagnostic file to a thumb drive and sent it to the manufacturer, and they said to replace the sensor in the freezer. Johann came back and did that: the beeping continued. Multiple diagnostic files and new parts later, Johann came back and replaced the sensor in the refrigerator. Problem solved, and now I trust Johann more than the onboard diagnostics.
Apparently, I'm the first customer in Jersey City since the pandemic. I hope they continue to include me in their service area!“

“Leo and the technician are amazing! Leo was very help with scheduling a time that works for me. He was also clear on the charges and gave me a breakdown to help me understand what all my fees covered. The technician made sure that I knew what the problem was and what he was fixing before ordering parts and finishing the job. I was really impressed with their work ethics, honesty and Customer service throughout the entire project. I would highly recommend and hire Fuse HVAC for future home repairs.“

“I called three other technicians and when Henry came he fixed my problem right away., And did not charge outrageous prices like the others. Highly professional.“

“Sal has repaired my Whirlpool washer and dryer many times over the last 4 years. I've had the chance to watch him work and to compare him to larger repair services. Sal is quick, efficient, gets the job done well, and takes the time to explain what he's doing. I recommend him and his company.“

“All Bergen Appliance Service is an A+++++++++++ company. I called for a dryer part, and they had it in stock. The customer service is outstanding, professional, and understanding. They made the repair on time, and the representative kept the area clean. I will definitely do business with the company again.“

“Had a great experience with Jimmy and his team. I recieved a call back in 2 hrs after i left a message, and was able to get an appt for the next day even though they were working on another project. Jimmy is detailed oriented, takes initiatives, and tidy with his work. For example, my thermostat was missing the C cable although it is unrelated to my problem. When i ask him about it, he has already taken care of it prior to my inquiry. I have included a picture of his team bundling the cables nicely after they did the repairs. I am glad i found a great aircon service firm.“

“Highly recommend! Prompt service, came next day after call. Knowledgeable and very reasonable priced for my sub zero repair. Second time using JP Repair and I will continue to do so for my appliance needs.“

“Your employee Daniel deserves a shoutout! ?
I could write a whole novel about how amazing he was this morning. I came in to fix my Dyson AirStraightener, bought last year as a refurbished model (never again!), only to find out the warranty had expired and the repair would cost a fortune.
Then comes Daniel, smart, super knowledgeable and so genuine, and somehow I walk out with a brand-new Dyson at a lower price than in stores. I honestly felt like I was taking a college class on customer service!

Dyson, your employee Daniel is pure gold. ✨“

“I have worked with Lotus Appliance LLC in East Orange and I have not seen a better qualified nicer guy than the owner. He is extremely kind and you can tell he cares about his clients. He said he has been in the business for I believe 30 years now after graduating in this field and he quickly fixed my ice machine. It’s been 3 months now and still perfectly working. The cool thing about it is, his pricing was very affordable compared to what others told me. Thank you:)Services: Refrigerator/freezer repair“

“From start to finish this was a good experience. I called about our fridge not staying cold. I scheduled a date so they could come and take a look. On the scheduled date, he was on time and inspected the fridge. Thirty minutes after he left, I received a call with an estimate. I agreed. They ordered the part and he came and installed it. It's been working fine since then. I feel they were professional, knowledgeable and courteous. I would use them again.“

“I needed to get my home espresso machine repaired and was very pleased to find this shop. They not only sell and service both home and commercial espresso setups but also offer a selection of coffee and possess a wealth of knowledge about all things coffee brewing, whether for commercial use or as a home hobby. My experience working with them was excellent. I found them to be friendly, knowledgeable, trustworthy, and honest. They efficiently fixed and descaled my machine for a fair price. I highly recommend their services.“

“Excellent Services. Had refrigeration repairs done and quality of work was outstanding. I like the owner too, he seemed to be a straight up guy that is honest and hard working. Will definitely be using their services again and recommending them.“

“Wow, Daley Service & Installation knocked it out of the park! Quick to respond and super professional. Their team really gets it—customer service is top-notch. Can't wait to work with them on my next home project. A+ all the way!“

“The tech arrived on time! We discussed the problem and a reasonable solution, diagnosis was given. The work was done the area was left cleaner than found! Very professional! Would recommend.“

“Good, honest mechanics! They always get me in quickly, the prices are affordable. Honest, efficient, and prompt service always.“

“Second time I have used this company. Had an issue with an oven fan that was concerning me. Contacted Fusion HVAC & Appliance repair and received an immediate response and an appointment with Niko was arranged. Very clear communication throughout. Niko repaired the fan, gave advice on maintenance and left the area clean and tidy. Happy to have this company in my contacts and will use again. Thank you Niko & Fusion team.“

“I used Ken years ago and forgot about it. He was great then and great when i called now. No up selling like when you call the big corporate companies.“

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“Scheduling was a nightmare ( due to the automated system ) but, once the technician arrived, he was greatFast & efficient“

“The technician was prompt, thorough, and organized. He was able to repair the issue.“