About Sears Appliance Repair
Reviews for Sears Appliance Repair
Write a reviewHours
Monday: 7AM - 11PM
Tuesday: 7AM - 11PM
Wednesday: 7AM - 11PM
Thursday: 7AM - 11PM
Friday: 7AM - 11PM
Saturday: 7AM - 11PM
Sunday: 7AM - 11PM
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Sears Appliance Repair has been serving customers since 1956, earning over 850,000 five-star reviews nationwide. The business offers reliable repairs for a wide range of appliances, including water heaters, washers, dryers, refrigerators, freezers, dishwashers, ovens, and cooktops from major brands like Kenmore, GE, Samsung, and LG. Customers appreciate the knowledgeable and polite technicians who provide detailed explanations of issues and guidance on future troubleshooting. Many have praised the outstanding service and professionalism of the repair techs. However, some customers have expressed frustration with scheduling and communication issues. There have been reports of lengthy waits for appointments and challenges in reaching customer service, which led to significant delays in repairs. Despite the quality of the repair work, these experiences have caused some long-time customers to reconsider their loyalty to the brand. Overall, while Sears Appliance Repair is recognized for its expertise and quality repairs, there are concerns about its customer service and appointment management.
The repair tech was very helpful and informative. He gave me a clear definition of the problem as well as showed me what was the cause, what was most helpful was the explanation of the repair time and cost.
These gentlemen was so nice and professional. I felt safe there with them and they shared alot of don'ts and dos that technician dont explain to you. Thank you guys for your expertise. Be safe Blessing.
Technician was great. Seemed more like a good neighbor. I received instructions for the stove, not accurately listed in the manual. Manual stated to activate the stove clock press cook time pad. Wrong. Plus, manual did not state to hold timer/clock pad until clock settings begin. How would I describe the price I paid, that depends on how long the stove lasts. If it lasts over 30 years like the one it replaced, I would have no problem with the cost.