LensCrafters on Fayetteville Rd is dedicated to offering quality eyecare to help customers see their best. They provide a full selection of premium lens options and carry designer brands such as Ray-Ban and Oakley. The center accepts most vision insurance plans, making it accessible for many. Customers have praised the personable and helpful front desk staff and technicians, who are known for being patient and informative throughout the process. The optometrist communicates clearly, ensuring patients receive all necessary information for their eye care. The optical staff show a genuine willingness to help, especially when assisting with frame and lens choices. One staff member went out of their way to help a customer order sunglasses, demonstrating dedication. The welcoming atmosphere and friendly service leave a positive impression, with many expressing a desire to return for future needs. Overall, LensCrafters on Fayetteville Rd is recognized for its excellent customer service and commitment to quality eye care.
I stopped in to get some new glasses after my eye exam next door, and I could not have asked for a better experience. Lilly took such great care of me, helping try on at least 20 pairs. Kelly and the rest of the team were awesome too!! Highly recommend you buy your next pair from them!!
Lens Crafters hands down has the best frames of anyone. Matt was nothing short of amazing in his assistance to help me determine the best choice of frames and lenses. Lens Crafters will always be my first choice
Had a fantastic experience today for a vision exam and shopping for glasses. The desk staff were all very polite and attentive. The doctor was super informative and even showed me what my eye nerves looked like, which was very cool since I’ve never got to see that before at other offices. Bailey at the front was super kind and patient as I looked for the best frames. Overall would recommend!
6910 Fayetteville Road Ste 296, Durham, NC 27713
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