Chesapeake Comfort Systems
“Chesapeake Comfort Systems was Amazing! Today, Larry returned to replace a couple of parts to our A/C system, and he was so kind, so nice and very knowledgeable about our system, how the system works etc. He wasn't rushed, he checked everything before he left and answered any questions I had, and I'm a female, so you know we have questions. The week before when my issue was diagnosed, Joey came out, and he was Awesome! Very courteous, very kind, checked the system & diagnosed the issue, which required parts, but was able to get us some air until the parts he needed came in. I really appreciated how Joey just didn't stop at the one obvious thing that looked to be wrong; he checked a few things to ensure there wasn't another cause to what was the obvious. What really stood out to me for this company, in the beginning when I alerted my Appliance insurance company my system was down Saturday morning, I immediately heard from Chesapeake Monday morning by text from the office (Cheyenne); I answered the questions & I received an appointment immediately afterwards for the next day. I then had to call the office to setup my appointment for the parts install, this is when I spoke to Heather! Heather was so Amazing!!! She chatted with me about my system, what to do & not do until they returned, and she made me feel so comfortable and allowed me to inquire much as I needed to. This is GREAT customer service!!! The technicians are great, the office staff is great and you can't ask for more than this. You want great customer service too? You want kind courteous technicians that show up during their time slot, call & text to say they're on the way & don't make you feel like you're bothering them? Call Chesapeake Comfortable Systems!
Thank you, Chesapeake Comfort Systems!!! You get a 10 out of 10 across the board! 🙌🏽”
