9AM - 5PM
116 Reavis Rd, Hanover8AM - 4:30PM
2600 Cabover Dr K, Hanover“We had trouble with our ice machine at the restaurant and Chill-Craft came right out and fixed us up! Slight confusion on pricing, but all got worked out and the ice machine is once again working!“
“We’ve had the pleasure of working with this father/son company on a couple of occasions now and each has been a great experience and success. They are professional, prompt and extremely knowledgeable! From start to finish, they explained the issues thoroughly and ensured that our unit was working properly before leaving. It’s so nice to work with people who genuinely care about their customers! We have a home warranty and had a few issues that they worked through seamlessly. Highly recommend their services!“
7:30AM - 5PM
7380 Coca Cola Dr Suite 121, Hanover“Update 9/13: We received a call from a manager at Clarksville Heating, who took our concerns in the original review very seriously. The following week a new technician visited and actually troubleshooted the problem. Without going into too much detail, the issue we are having can be very time consuming and challenging to get to the bottom.of, so even after he was done we aren't 100% sure it is fixed. However, we are pleased that he tried to address the underlying problem (instead of just applying a band aid like last time) and he identified and fixed some issues that were very likely at the root of the problem. So far, our heat pump is still working, but he also said we could call him back should we have further issues with it, so that he could troibleshoot more. We appreciate the timely follow up service and that Clarksville heard our concerns.
In short, we do not recommend Clarksville Heating due to the poor service a technician provided by (1) arriving 1.5 hours outside the service window, and (2) failing to take the time to diagnose the root cause of an issue with our heat pump, which periodically failed.
We called Clarksville Heating to help us address a recurring problem related to our heat pump. The heat pump stopped working three times within the span of a few months and kept blowing a fuse in the air handler. We were hoping that Clarksville Heating would be able to identify the root cause of the issue and diagnose the reason for the heat pump’s failure.
The Clarksville Heating technician arrived 1.5 hours after the arrival window and Clarksville Heating did not contact us first to provide an ETA. After patiently waiting, we had to call them to receive an updated ETA.
After the technician arrived, we explained the history of the heat pump's failure and that we were looking for a root cause of the heat pump failure. After doing his work, the technician said that he could not find a short. He charged $400 for the appointment, which included replacing the blown fuse. The fuse then blew again four hours later.
He did not take the time to diagnose the underlying cause of the blown fuse, which is the entire purpose of the call, and something that any HVAC professional should do.
We do not recommend Clarksville Heating unless or until they can provide a technician who will take the time to adequately identify the root cause of the issue.
We will update the review if/when they resolve our problem.“
Open 24 today
7401 Race Rd, Hanover“Beltway has been great for me. AC broke in hottest time of the year Amanda got us right in. We had a new system at a great price installed within 24 hours later.“
7:30AM - 3:30PM
7380 Coca Cola Dr Suite 123, Hanover“After getting a few estimates and lots of advice, I decided to have Clarksville Construction Services do my deck work. Brad came out three times to give me estimates on various options and to answer all of my questions. He's very knowledgeable and professional. The project was headed by Vanessa, and she was right on point the whole way. She stopped by daily each of the four days the job took. The crew was professional and friendly and their work was top notch. And their prices were right in line with what was expected. I recommend them and I'll be using them for future projects. (If you contact them, tell 'em Steve from April Journey sent ya.)“
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“Brian is a pleasure to work with. He is honest, knowledgeable and friendly. I wish all contractors were like him.“