Robert F. Gilligan, OD
“Been a customer for almost 2 years now. I have never had a bad experience there, even during COVID restrictions. Staff is helpful and courteous, and more than willing to answer questions and concerns. Highly recommended!”
Optometrists in Frederick picked by BestProsInTown
“Been a customer for almost 2 years now. I have never had a bad experience there, even during COVID restrictions. Staff is helpful and courteous, and more than willing to answer questions and concerns. Highly recommended!”
“The eye exam by Dr. Goertz was attentive, thorough and professional. I appreciate how clearly everything was explained.
The selection of frames at this practice is expansive containing a selection from luxury designers to more affordable models. Jacinto took great time and care in helping me select new frames that were perfect for me. She made certain to provide pricing for each of the options that interested me prior to my final selection being made.
Overall, my experience with this location of My Eye Dr. was, and always has been, exceptional.”
“Dr Gill and the staff at the actual office are great.
However they outsource their billing and it's next to impossible to get any questions answered. Calling the number on the bill gets you sent to a voicemail inbox. When you do finally get someone from billing I'm told they need to contact the Dr. to answer my question. I've been trying to resolve an issue for going on 2 months and finally called the office only to be told I need to call billing.
Great place to get optical services but make sure you understand what services you're receiving and how you're being billed at time of service - because asking later is apparently an impossible task.”