Eyes on Broadway Optical
“Upon entry, a staff promptly acknowledges and greets me. Upon reaching the desk, I check-in with Emily and after PAYMENT is made, Ashley immediately leads me to the room with the 2 MACHINES: one focusing on a balloon and the other flashes bright lights. Right after, Ashley leads me to the actual eye EXAM ROOM, … to the letters, etc. The 3RD ROOM, Dr. Roberts makes sure the newest equipment is what is being used. I truly appreciate how Dr. Roberts actually explains details of the eye exam results: pictures and some important details of certain symptoms to be aware of, as we get older. The doctor gives out contact SAMPLES and his highly recommended brands.
I opt to get glasses and Emily takes the time to actually walk around with me and personally pick for me based on my preferences: any cost-effective frame with hinges and preferably in gold. In less than 15minutes, we found one and Emily helped me looked online for a different color (gold and black) than on the display. With frame and lenses , with anti-glare and blue-light feature, (and using my insurance), I am ecstatic to pay $131. I made sure to ask for the detailed breakdown of the exam and RECEIPTS, and Emily hands me a cute PACKET with everything in it.
Overall: immediate acknowledgement when walking in, a very prompt exam process, personable and attentive staff, and the smoothest and most efficient eye exam of my life!”
