50 South End Plaza, New Milford
Sun Open 24 hours
4.5
★★★★★
135 reviews
“Daniel was awesome - super friendly, funny, personable, smart, and real. Normally I can tell when someone’s doing the “customer service” thing, but Daniel wasn’t like that at all - he genuinely, legitimately cared, and happily taught me approximately 27 new things about my system, hahah. He was fully open/honest, explained everything so clearly, and was crazily efficient while still taking the time to answer my Q’s - and to ask ME if I had any questions, ensuring my ADHD-brain actually understood all that he was doing, lol.<br><br>I really appreciated how straightforward he was - there was zero unnecessary upselling/“making things sound worse than they are”, just transparency about what he was doing, things he found, recommendations, and logical, honest discussions about what *actually* needed to be done vs. what could wait. He was quick + wildly thorough, double-checking each and every thing he did, proving he definitely knows his stuff and is passionate about it. I’m lucky he was the tech I got today - Daniel was just a really enjoyable, intelligent person to have over and speak to while he worked, which isn’t something I usually say about getting things in my house back in working order. 😂<br><br>Now my furnace is serviced, and he happily agreed to send over quotes for anything else he’d noticed while working!<br><br>I’d *hands-down* recommend Daniel + Degree Heating & Cooling!! If I could specifically request Daniel next time, I 100% would, lol. 10/10 would recommend, all-around. ☺”