15815 Monte St F103, Sylmar
Sat 8:30AM - 5:30PM
4.2
★★★★☆
92 reviews
“I purchased a Seagate drive on Amazon from Platinum Micro. It came with a 2-year data recovery warranty. When the drive failed after a year, I contacted Seagate, only to be told the warranty was for a year and that they would not help me. So I reached out to Platinum Micro, explained what was happening, and they immediately contacted Seagate and handled the data recovery process for me. They even covered all shipping costs. I received my drive back with all the data restored. Throughout the process, the customer service manager at Platinum Micro kept me informed of what was going on. It was so nice to have a company provide true customer service - it really meant a lot.”