About Platinum Micro Group
Platinum Micro Group is a company that sells a variety of products, including consumer electronics, security items, home goods, and lifestyle products. They have been in business since 2000 and work with top manufacturers worldwide to offer quality products at competitive prices. Customers can purchase items through leading US online retailers or directly from Platinum Micro's website. The company is known for its professionalism and reliable service. Customers appreciate the straightforward approach and trustworthy advice provided by the owner. They also highlight the competitive pricing, often offering wholesale prices on items like hard drives.
I purchased a Seagate drive on Amazon from Platinum Micro. It came with a 2-year data recovery warranty. When the drive failed after a year, I contacted Seagate, only to be told the warranty was for a year and that they would not help me. So I reached out to Platinum Micro, explained what was happening, and they immediately contacted Seagate and handled the data recovery process for me. They even covered all shipping costs. I received my drive back with all the data restored. Throughout the process, the customer service manager at Platinum Micro kept me informed of what was going on. It was so nice to have a company provide true customer service - it really meant a lot.
The service was great and the delivery was very fast.
Great