Carpet Cleaning in San Francisco

“communicative and efficient. had them scheduled and out to an apartment within two days of calling. great quality service for the price as well.“

“Mike did a great job. All the basics, right on time, courteous, efficient and did a great job cleaning my old carpets.This is what you would expect but don’t always get these days. 1. He took the time to focus on a few problem areas 2. Was conscious and respectful of my pets. 3. Understood our family was getting ready for school. We didn’t want to get in his way, but he worked around us not wasting any time. 4. He was a real nice guy. He got the carpets looking super clean which brought new life to the look of my house. (Landlord will not renew the floors.) so worth it. I like the way Chem Dry by Leonard doesn’t use crazy chemicals. It also dries quickly so I could put all my furniture back in about 4 hours. Overall Good experience.“

“I’m a returning customer of Sparkling Carpets. They did a great job with my white shag rug in August 2022 and an even better job the second time around which was a year later. They’re the reason I haven’t discarded the white rug because my puppy messed it up really bad. He would sometimes pee on it, and I would clean and clean which was frustrating. I can’t thank Sparkling Carpets enough for bringing my rug back to life. Enzo is grown now and no longer messes up the rug so we can both enjoy it. The rug is pristine and back to its original white color, all pet stains/odor is gone, and it smells really nice. I’ll definitely be keeping it for a long time, all thanks to Sparkling Carpets!Services: Carpet steam cleaning“

“Omar and Roberto did a good job cleaning my furniture! Although they came late and but finished just in time for their 2pm lunch.“

“Dome cleaning follows through! They do what they say and confirm the results through photos or communication. Their response time is within an hour every time I needed them. It is a pleasure to work with a company who hires individuals who follow through and expect excellence in each job they do.“

“Thank you for the excellent service ! The team was super super helpful and very quick! Floor looks amazing ?

We are more than happy“

“I have been using the cleaning services of this company since five years. I am very happy to say that their service is the best. They definitely deserve five stars.“

“Luis and Anna were amazing at helping us get through our Student Turnover (over 100 units in two weeks!). Their team had great attention to detail, professionalism, and communication. I appreciate their willingness to jump on zoom calls 0-90 days prior to start of project to ensure smooth process and no worry about completion. Looking forward to using this team again- Highly recommend!“

“Henry and his team are excellent and very trustworthy cleaners. I've used their team for 4 years in different apts I've rented / lived in SF since 2018. They do a great job, set reasonable prices and estimates, and are on time. They are hardworking and during the pandemic, wear masks and are vaccinated. I trust the quality of their work -- I've paid without "inspecting" if I had to step away. I can't vouch for them enough. My landlord was so happy with a move-out clean that they did that my landlord gave me my security deposit back on the spot. And an earlier apt was under unexpected repair / construction and they came to make it habitable and clean again.“

“We just moved out of a very “lived in”(for 14+ years) 1 BR/1 BA apartment and hired Cleaning Glow for a deep cleaning. 5 hours later the place was literally cleaner than when we moved in and the sole (!) housecleaner still had the same friendly smile on her face that she had when I first let her in. 5 stars out of 5. I highly recommend Cleaning Glow and I would hire them again in a heartbeat.“

“Highly soiled I would highly recommend the results made me cry for joy William ,Rachel ,and Tammy are hard wonderful workers!“

“So friendly and very easy to work with. We use them for our offices, and they never disappoint!!“

“We hired them for a move-out cleaning and they did a fantastic job! They were incredibly polite, responsive, and even sent photos and videos afterward. Their pricing was better than any major cleaning company I researched. Although there was a slight delay in arrival, I’d still highly recommend them!“

“UPDATE - Since publishing this one star review, BerryClean’s management reached out to address my concerns. They were professional, empathetic and solutions oriented. I agreed to give them another shot and they’ve since given my condo a few great cleanings, and given their team’s commitment to making it right, I intend to continue working with them. If you have a bad experience, just reach out and they should be very responsive as they were with me.

***

I really wanted to like BerryClean, because they are not only local to the neighborhood but also they appear to pay fairly and provide benefits to their employees. But today, I got a deep cleaning (required for the first clean), and for a 1BR/1.5BA it was $600. That’s just the start. The cleaning technically started at 10:30AM and ended at 5:20PM. We visited our condo after three hours of cleaning to see if it was ready, and our door was locked. When we unlocked it, we found the cleaners eating lunch at our breakfast bar and watching tv on their phones. Then, we gave them more time to clean, and at about 5pm we got a call that the cleaning was almost done. When we got home, one of the cleaners was in our bathroom and I believe clogged the toilet because the other cleaner followed her into the bathroom and they were using multiple towels to clean up water on the floor and try to flush the toilet. Moreover, my husband started to feel under the weather and I texted the cleaners to ask for an update. I was told that they don’t have an exact time but will let me know then they have an update. I never heard anything so I followed up, and only then did I receive an update from the cleaners directly — not the office.

Overall, the cleaning was good, but the customer experience was really rough. I also think it’s inappropriate to not respond to our request for an estimate on how long the cleaning would take, to clog our toilet, and to eat lunch in our home when we’ve scheduled a cleaning. Finally, I think the pricing is quite unfair. $600 for a 1BR is extreme.

I have shared this feedback with management and hope that we can come to a resolution that’s favorable, and that this experience isn’t representative of the brand.“

“Cant thank you guys enough fo coming in such a short notice!! we will definitely call you in the future.“

“I've had my carpets cleaned a few times over the years, but nothing compares to SAME DAY CARPET CLEANING BAY AREA. I really appreciate the professionalism and excellent customer service. They always make sure their customers are happy and comfortable. The response time was super fast, and the carpet cleaning work was fantastic. Josiah came to clean my carpet, which had a lot of stains left by a previous company, but he managed to get every stain out and made the carpet look brand new. He was professional, respectful, and provided great service. I now have my go-to team for carpet cleaning for life.“

“Great work respectful treats me like family I have been going there almost a year now I walk in and they know name first class...“