Appliance repair near Irvine

“The technician was friendly, courteous, and very skilled. My refrigerator was repaired perfectly.“

“I requested a replacement for my Sub Zero refrigerator door the my tenant left some serious dents due to moving. The service technician came promptly once the new door arrived and completed the installation. However, he did not haul away the old door and instead left it in front of the house. This was very inconvenient because I am traveling, and I need to make separate arrangements, at additional cost, to have the door removed.

If haul away service was not included, they should have informed me beforehand. That way, I could have planned accordingly, either by hiring someone else for the full job or by arranging to deduct the removal cost from my tenant’s deposit. Since they are specialists in appliance repair, I think it is reasonable to expected them to handle or at least clearly communicate what would happen with the old part. Their failure to do so left me stranded with an extra burden and expense that could have been avoided with better communication.

UPDATES: I would like to acknowledge Dave for his professionalism and support. he kindly came by to help me remove smudges on the new stainless steel door cause by the factory plastic coverings. And he also assisted me with most of the cost from hauling away the old doors. I truly appreciate his sense of responsibility and his effort to make things right. It is clear that he takes pride in his work and genuinely cares about customer satisfaction.“

“Recommend Stars Appliance, use them a second time. Always honest and knowledgeable. They fixed my dryer and now they worked on my old fridge . Thank you“

“Very prompt service. Very honest, told us the microwave was not worth putting a lot of money in and to just go get another one would be the best thing. Very honest.“

“Doug was fantastic. He was on time, professional, super clean and went above and beyond with fixing an electrical box behind the oven.
Great job!“

“My mom noticed her fridge wasn’t keeping the milk cold and started worrying about all the groceries going bad. She finally scheduled a viking refrigerator repair, and the technician explained that the thermostat sensor had failed. He fixed it quickly and the temperature stabilized almost immediately. My mom kept saying it felt like getting a brand-new fridge again.“

“Such a great experience! Called them Monday after Thanksgiving they had an opening and came out that day! Andy was fast and efficient in fixing our leaking fridge and broken dish washer door! I HIGHLY COMMENT THEM! Great price as well!“

“You are the best! Saved our life during a heatwave that was the worst we've ever experienced in OC. Pricing was very reasonable when it could have been considered an expedited service. Thank you!“

“Very friendly, thorough, even answered my call late Sunday night and showed up the following day.“

“If you know what you are doing & have the knowledge to know what is wrong with the unit / appliance you are working on.
These guys can help make sure you can get it done right ?“

“Vlad gave us outstanding service. We had a few problems with our refrigerator. One of these was simply adjusting a temperature setting and that seems to work. Vlad walked us through the other potential causes and fixes if the problem returns. We were impressed with his knowledge and straightforward approach, not automatically performing an expensive repair. This guy has integrity and we are adding him to our contacts in case of future appliance problems. Highly recommended.“

“Fantastic location with incredibly kind and informed individuals. The next time I need a part, I'll go back!“

“I have used this company for years for my own appliances and those of our homeowners.“

“Helped my son (an active marine) and his family get their washer up and running. Other company, MGR appliance couldn’t get on base, didn’t offer resolution and just closed the work order without notifying me. Thank you Adrian and AG repair for stepping up!!!“