Appliance Repair near Lake Forest

“My mom noticed her fridge wasn’t keeping the milk cold and started worrying about all the groceries going bad. She finally scheduled a viking refrigerator repair, and the technician explained that the thermostat sensor had failed. He fixed it quickly and the temperature stabilized almost immediately. My mom kept saying it felt like getting a brand-new fridge again.“

“Called them for replacing the blower motor of my kitchen aid hood. Paul and Brian got it done in just under 2 hrs. Very nice guys. Will recommend.“

“Caesar’s Appliance Service call was awesome. Showed up exactly at the time expected, diagnosed the problem and got the job done. Highly recommend.“

“I requested a replacement for my Sub Zero refrigerator door the my tenant left some serious dents due to moving. The service technician came promptly once the new door arrived and completed the installation. However, he did not haul away the old door and instead left it in front of the house. This was very inconvenient because I am traveling, and I need to make separate arrangements, at additional cost, to have the door removed.

If haul away service was not included, they should have informed me beforehand. That way, I could have planned accordingly, either by hiring someone else for the full job or by arranging to deduct the removal cost from my tenant’s deposit. Since they are specialists in appliance repair, I think it is reasonable to expected them to handle or at least clearly communicate what would happen with the old part. Their failure to do so left me stranded with an extra burden and expense that could have been avoided with better communication.

UPDATES: I would like to acknowledge Dave for his professionalism and support. he kindly came by to help me remove smudges on the new stainless steel door cause by the factory plastic coverings. And he also assisted me with most of the cost from hauling away the old doors. I truly appreciate his sense of responsibility and his effort to make things right. It is clear that he takes pride in his work and genuinely cares about customer satisfaction.“

“Doug was fantastic. He was on time, professional, super clean and went above and beyond with fixing an electrical box behind the oven.
Great job!“

“Such a great experience! Called them Monday after Thanksgiving they had an opening and came out that day! Andy was fast and efficient in fixing our leaking fridge and broken dish washer door! I HIGHLY COMMENT THEM! Great price as well!“