Lumber Liquidators
“I do recommend, but with conditions! We have ONLY dealt with the store in Springfield, Illinois, which is top notch. Roland is in charge and ALWAYS takes care of us. He recently even managed to replace an entire order that we ordered online, which arrived and was the wrong floor. Without getting any credit for the sale, he arranged for us to bring it to him; he got us the correct floor, and made it an easy process. Headquarters should absolutely make sure that branches out here get credit when product passes through their store, even if just for pickup from online orders. The guys in the stores are doing the face to face work and building loyalty among clients. This is how stores stay open! From now on I will only order in person at our local store.”
