Lumber Liquidators

Lumber Liquidators has received positive feedback for its customer service, particularly from the Springfield, Illinois location. Customers have praised Roland for his exceptional support, especially in resolving order issues effectively. He managed to replace an incorrect online order, ensuring a smooth experience for the customer. Many customers recommend visiting local stores for personalized service, which fosters loyalty and community support. Debbie Dorst, a customer service representative, has also been highlighted for her helpfulness in locating hard-to-find flooring and arranging shipping directly to customers' homes. Her pleasant demeanor made the process easier for those dealing with store closures. Cory, from the inside sales team, has been commended for his outstanding service. He successfully sourced flooring that was unavailable locally and arranged direct shipping, making the purchasing process seamless. Customers appreciate his dedication and willingness to assist, even going beyond his primary responsibilities to ensure satisfaction. Overall, Lumber Liquidators is recognized for its knowledgeable staff and commitment to customer service, making it a recommended choice for flooring needs.