Damage Restoration in Richmond

“If you need a Restoration or Renovation contractor, Five Stars Restoration is the best to call in the RVA area. They provided me a quote to renovate my kitchen and the quote was significantly better than the big name contractors in Richmond. Gani and Neil were great and ensuring the project was going to be completed within a time frame while also being transparent if there any holdbacks. They also would provide their own expert advice (not to upsell more things but geninuelly cared for you as the homeowner) if they felt something should be fixed or changed. I look forward to working with Gani and his team again. Thank you for making our dream kitchen come to life and within our budget.“

“Called CHIMNEY SAVER & spoke with GARRETT. GARRETT was very knowledgeable about wood stoves. GARRETT spend 15 minutes on the phone with me and took time to explain things to look for when purchasing a wood stove“

“Omega Restoration was respectful, knowledgeable b& courteous. From the office personnel, to the Project Manager.“

“Great customer service & professionalism from our service tech Chris. They got to us quickly in our time of need and completed the job efficiently.“

“Worked with Elwood and Rick after our home had some fairly extensive water damage. They were great to work with. They were on-site for the insurance adjusters walk though and ensured all damage was accounted for in the estimate. They have outstanding subs that they work with that made the process smoother. I even had them take on several side projects while they were tackling the major work. Highly recommend!“

“OCC Group as general contractors are a great group. Our 1922 home was completely incomplete. Not a single room was finished - every room needed something done and not just paint and floor refinishing. Radiators needed new pipes, chimneys needed flashing, gas needed to be routed to the kitchen again. We had every light fixture done (original fixtures were moved to new rooms after re-wiring, new fixtures were installed where no original existed). New handrails (stair rails) had to be installed on the front and back porch stairs. And it was all done without constant back and forth and without our "supervision." Our vision of what our home would look like was made a reality by OCC. We can't thank them enough. Were there surprises? A few, but each and every time we were consulted and given our options or choices. There was never any pressure to do one thing over another. We made informed decisions (and I'm sure I asked enough questions!).“

“have used their services for flooring twice.. about to do a third time...very professional, polite, agreeable crew.and fast... reasonable rates.“

“Our basement was swiftly dried and restored in just under an hour, leaving no trace of water damage.“

“Working with Rainbow Restoration and Garrett has been smooth and seamless. From replacing a leaking spigot to inspecting water damage, they call you and schedule you quickly!

Back in March, 2025 they replaced an outside leaking spigot that I had ignored for a few years. They gave me a a great price and fixed it within a week! There was a little water left in my crawlspace from the work but I was able to clean it up easily.

My experience with them has been great so far! I will be working with them on some water damage in my kitchen from outside and will update this review once all of the work is complete.“

“Joseph and Shawn were so professional and nice!!! Both of them did an excellent job each time they came to our house.“

“We had a fire in our laundry room. The room had to be rebuilt and the entire house painted due to smoke damage. We hired H.F. Bulifant and sons to do the repairs. Every worker was respectful, professional, and very talented. Rick helped every step of the way and made sure he and his crew did the best job possible. They went above and beyond and made a very stressful situation much easier.“

“This team was THOROUGH! They clearly described and executed the plan of action and even found the source of the issue when the other contractor fell short! Very respectable, very honest, very professional! THANK YOU?“

“I cannot speak highly enough of this team. After my dishwasher flooded my kitchen, USAA assigned this team to the job. From start to finish, they were class acts. David was extremely communicative. The insurance company really limited the budget I could work with, and David and his team helped break down what was possible. Everyone showed up on time, worked with my schedule, and stuck with their timelines. Also, I always felt comfortable with whomever was in the house. When I had a question about the floor, Mr. Frick came over himself to help sort everything out, the same day. I am not even close to their highest paying customer, but they treated me like I was. Really cannot recommend them enough. If I ever need home repairs again, I'll call them.“

“Update: My project is complete. After the demolition of everything my homeowners insurance tried to cheat me on the money necessary to repair the damages in the 2 bathrooms. Jason was instrumental in educating me of my rights. I read my homeowners insurance policy and demanded an appraisal. By the way, he even referred me to an appraiser.Several months later, the 2 appraisers came up with a settlement that was more than we originally asked for but it included ADLS since residing there was impossible during the work. It just so happened that my mother was getting ready for surgery so we started when she went in knowing she'd been out for about a month allowing me to get extra smaller things done. This may sound horrible, but it's not.. I have a security camera and I use it to spy on my teenager when he's home (playstation), but I got a few laughs watching the guys. They moved like lightning, but my most FAVORITE was watching one guy put the door on my bathroom closet. He had this look on his face that something wasn't right. Of course it had been messed up for years, but he fixed it. Whomever replaced the kitchen floor cut out a section so the door would stay shut FINALLY! It was an old fashioned track door that was broken. Those are the touches that bring a customer back.Services: Remodelling“