Reviews for CHIMNEY SAVER SOLUTIONS, LLC

Nov 2023

Harry was our inspector and was extremely professional and knowledgeable. He explained everything he was going to do and went over every detail of the inspection. He was very friendly and thorough, didn’t rush, and ensured I understood the process. After our experience, I will certainly recommend CSS to others and tell them to ask for Harry.
Oct 2023

I have had the best experience working with everyone here. I live out of the area, and wanted to have the chimney serviced for my elderly mother. She can be quite a handful, so I had to ask for special accommodations such as always calling me, never talking to her about the cost etc.They took photos of the improper installation of her wood stove, which sounded alarm bells for me. The work was professional and I look forward to annual inspections with this company. Thank you for the peace of mind.
Mar 2023

I have had repeated problems. Never showed me batteries needed inside unit.Once done now need pilot put on.Fees went up to get just help with this.Sorry I am 72 on a fixed income. This is so frustrating especially since I can not get direct heat from an expensiveunit.I am very disappointed and I don't want to share this with Blog and elsewhere.I just want descent concerned service.UPDATEService has been done.The technician was on time.Very professional. Explained the working parts of my unit.It was such a relief to have instant heat.I am just glad Service fee was reduced.Thank you Saver Solutions

From CHIMNEY SAVER SOLUTIONS, LLC

With more than 50 years of combined industry experience, the highly skilled crew of Chimney Saver Solutions provides top quality chimney and fireplace services for local Richmond homeowners and business owners. Our commitment to bringing Richmond the finest and best trained chimney sweeps is second to none. Certifications from Fireplace Investigation Research and Education (F.I.R.E), National Fireplace Institute (NFI) and the Chimney Safety Institute of America (CSIA) are a sign of the dedication to bring to each job we do. Maintaining the highest standards in the industry and offering the best customer service in Richmond, Chimney Saver Solutions can handle all of your chimney, fireplace, furnace, and venting needs.