802 South SW Loop 323, Tyler
Thu Open 24 hours
5.0
★★★★★
146 reviews
“Update 10/8/26
Jorge came out again and helped narrow down the issue preventing the ac from running. I assisted him in locating a torn return duct and he agreed to help facilitate a quick delivery of ducting and install. @heath, Jorge is doing a great job. Make sure he’s my guy going forward. 😁
Update 7/30/2026
Black did a fantastic job helping a 22 year old mini split get back close to peak performance.
I did notice his van could use some racks or shelving to improve his tool and equipment organization. Suggestion for his boss to update the van! 😁
Keep up the good work Heath and company.
UPDATE 5/2/26:
The team came out early Sat morning and completed the job as promised. AC works Great and now I can sell the property!
UPDATE 4/21/2026: Rose City Air reached out to discuss the issue described below and offered to provide a new estimate for the necessary repairs. Their team came out, reassessed the situation, and determined that the parts were still covered under warranty. As a result, they only charged for labor and refrigerant. This level of service exceeded what other big name local companies had offered, ultimately saving me over $2,000.
Now I wish I had called them when I had my complete A/C unit replaced 2 years ago.
Sent online inquiry to get a bid for Evap Coil replaced. Autumn called to on 4/9/26 at 3:04 pm set up a technician to come and evaluate on 4/10 between 10 and 12. So the next day, I sat for 2 hours and no one ever showed up. I called to see what happened and was told that the dispatch never was completed and therefore no tech was ever scheduled. Very disappointed that I wasted 2+ hours of my day.
I've used Rose City Air before at my main residence and was pleased....”
