ETR Air Conditioning & Heating provides excellent and professional service. Their technicians are courteous, prompt, and thorough, giving clear and understandable information. The team is helpful and friendly, going above and beyond to fix problems and offer useful advice. They charge fairly without unnecessary service charges and maintain a clean and professional work environment. Customers have noted the promptness and knowledge of the technicians, with one technician being described as personable and an excellent representative of ETR. The company is recognized for its fantastic customer service from the initial phone call to installation. Technicians like Brandon May and Oscar have received praise for their professionalism, politeness, and ability to explain issues clearly. ETR has a reputation for going the extra mile to ensure customer comfort and satisfaction, making them a trusted choice for heating and cooling needs.
Fresh of a bad experience with a local hvac service, I called ETR at close to 5pm Tuesday. They helped me set up an appointment for the next day. Tyler showed up and went to work immediately, putting in more effort in the first 15 minutes than the last guy I hired did in two full hours. After diagnosing the issue, Tyler quoted me a very reasonable price for the service and was able to get my system back up and running within a few hours. He explained everything He was doing every step of the way and answered every question I had about my system's health. 10/10 Would definitely hire again!
Sep 2026
5.0★★★★★
Got to me quickly and very professional. Chris Skelton was my technician
Sep 2026
5.0★★★★★
Great service. Matthew, service tech is awesome, friendly and very knowledgeable.
