About ETR Air Conditioning & Heating
ETR Air Conditioning & Heating provides excellent and professional service. Their technicians are courteous, prompt, and thorough, giving clear and understandable information. The team is helpful and friendly, going above and beyond to fix problems and offer useful advice. They charge fairly without unnecessary service charges and maintain a clean and professional work environment. Customers have noted the promptness and knowledge of the technicians, with one technician being described as personable and an excellent representative of ETR. The company is recognized for its fantastic customer service from the initial phone call to installation. Technicians like Brandon May and Oscar have received praise for their professionalism, politeness, and ability to explain issues clearly. ETR has a reputation for going the extra mile to ensure customer comfort and satisfaction, making them a trusted choice for heating and cooling needs.
Caleb was great and knowledgeable of his work. Very polite.
Luther, the ETR tech had my a/c up and running in no time. I needed a new fan motor. He was informative and courteous but no pressure. I could tell he was giving me an honest assessment. I'll call ETR for any other a/c need and when I need to have a new unit. Impressive!
The ETR HVAC Technician named Vincent who serviced my Trane AC today was top notch. He explained all of the issues to me and corrected the problem. I hope he comes back next time I need service.