AirPro Elite AC & Heating, LLC is a trusted HVAC provider in East Texas, known for their 24-hour service, professionalism, and customer satisfaction guarantee. They handle repairs, maintenance, and installations for both residential and commercial clients. Customers appreciate their quick response, on-time arrivals, and respectful, professional staff. One reviewer mentioned that the technician was quiet and considerate while working early in the morning, showing respect for household members.
The company is also praised for their extra efforts to ensure customer satisfaction. In one case, they paid extra to expedite parts needed for an AC repair, helping the customer get their unit back quickly. They have shown great responsiveness, often diagnosing issues and obtaining parts within an hour, with repairs completed swiftly.
Customers have noticed a significant difference in cooling and efficiency after service, describing the results as night and day. They emphasize the company's friendly, local, family-run nature, and how they answer the phone and do what they say. Customers also appreciate that the team was able to completely replace their entire HVAC system within two days, and that all questions were answered with professionalism. The team was described as clean and tidy during service, and the company is trusted to be in homes even when no one is there. Overall, AirPro Elite AC & Heating, LLC is highly recommended for their professionalism, quick service, and strong commitment to customer satisfaction.
I Want To Thank You Rod Hawkins For Your Professionalism, Promptness, Reliability, Diagnostic And Problem Solving Skills In Restoring My AC, Doing Business With You Was A Pleasure. Please Feel Free To Add Me To Your Reference List, Reasonable And Trustworthy.
Our a/c went out in the middle of the night & first thing in morning my husband called to see about getting a new unit.
We were expecting company to come the next day and needed work to be done immediately.
A couple of hours later Air Pro showed up. They came in to see what size unit they needed & begin removing the old unit.
By 530 they had removed the old unit, put in the new unit (inside & out) & cleaned up everything. They were amazing & quick.
Great service. Came out on Sunday late afternoon and got it going. Thank you so much. Highly recommended. Very professional.
3844 Lamb Dr, Tyler, TX 75709
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