TCB Elite Fleet
“I don’t believe we’ve ever had a company bend over backwards for us the way TCB—and especially Frog—has. They absolutely deserve a 5-star review.
We were fortunate enough to be working with them from the very beginning of our roof damage journey, and I couldn’t be more grateful that we did. Insurance strung the process out for months, so living with a tarped roof was incredibly stressful with every rainstorm. Frog was always there, willing to come check on the tarps before and after storms whenever it was needed.
Our insurance company, like many others these days unfortunately, seemed willing to make up any excuse to deny our claim, despite a mountain of evidence and professional support in our favor. Frog (Mark) stayed with us through the entire process, answering our many phone calls and patiently walking us through every step and every question we had.
After months of going back and forth, we realized just how dishonest and deceitful the insurance company was. Even through public adjusters, appraisers, engineers, and lawyers, Frog never gave up on us. They stuck with us until we finally got the roof of our dreams.
The reroof process itself was incredibly smooth and quick. Frog was there from start to finish, inspecting the entire process and making sure everything was done right and according to our requests. We also received our windstorm paperwork quickly so we could get our insurance discounts without delay.
I’m so grateful we weren’t alone through this nightmare. We had a trusted, family-owned, honest business by our side that genuinely cared about us and helped us finally get the roof we deserved. I can’t recommend TCB and Frog enough.”
