Heating & Air Conditioning / HVAC near Blue Ridge

“We live just down the road from the Blue Ridge building. In fact I pass it every time I come home and leave for work. When our AC started acting up after only being 2 years old we thought surely nothing could be wrong, we were simultaneously having construction done on our house and they were extending our patio and gabled roof. We assumed the air issue was from construction complications but turns out there was an issue with our coolant and frozen leaky coils. Our service tech was Brayden and he was fantastic. He was friendly, personable, and knowledgeable. We called him out on a Sunday and despite being away from his family on a weekend evening he was so patient and kind with us. He went above and beyond his job duties and even helped us determine that our construction was not the issue for our AC issue. He determined that our insulation in the attic wasn’t affected by construction and helped us find the issue cause us to have 80+ degree air in the house. Brayden was so helpful and y’all are lucky to have him! None of that was his job but he helped mitigate the issue without hesitation. He was incredible and honestly, the prompt response from the company was respectable. I messaged them just before midnight on a Saturday and 7:30 am Sunday morning they called me about my online request. I also have a very unique name and it’s hard to remember and pronounce. I told them how to say it once and they have remembered how to say it every time without fail. I know things like this may seem small, but it’s personal, and honestly for a random emergency problem on a whim I’m so glad I chose them. I will absolutely do business here again and recommend them to my parents who are not too far down the road when they every have AC issues. Thank you for prompt customer service, quick response, and honest, quality employees who care for their work and have pride in what they do!“

“The service and install technicians Ed and Eduardo were GREAT! Very professional and friendly 😊“

“Excellent service on this third visit to try and figure out a difficult and puzzling problem with my a/c. These technicians and service manager are awesome!!! They didn’t try to sell me things I didn’t need and yet they came back multiple times until they figured out the problem. It was a real puzzler!! Not only did they never give up, they didn’t charge me a dime for all the extra trips it took to solve the mystery problem even though I offered to pay them for the additional trips. I’ve dealt with many fine service companies and technicians personally and through my businesses and not one of them ever impressed me like this group I have referred them to my friends and neighbors and will continue to refer them whenever I have the chance.“

“After working for a large hvac company in DFW and seeing the ins and outs of how they run I was very thankful to find this company and have Cory come out. There was no upsell or hidden fees. I will be recommending them to all my friends in the area!“

“When one of our AC units stopped working during a brutal Texas heat wave, Hayward Air was a lifesaver. They were incredibly responsive and got someone out to our house in Dallas quickly. The technician was very knowledgeable, diagnosed the issue right away, explained what was going on in terms I could actually understand, and had our AC blowing cold air again in no time.

If you're looking for a reliable HVAC company in the Dallas area for AC repair, air conditioning service, or really anything cooling-related, the Hayward Air team is amazing. 25+ years of experience shows. They will be our go-to HVAC folks going forward!“