About Crazy AC Guy
Crazy AC Guy is highly praised for their exceptional customer service and reliable HVAC solutions. Customers appreciate the promptness, courtesy, and respect shown by the entire team. The company is recognized for its integrity and community support. Technicians are noted for their professionalism, knowledge, and willingness to answer questions, ensuring customer satisfaction. Many customers have shared their positive experiences, highlighting how quickly the team responds to urgent calls and their thorough work ethic. The interaction with the office staff and the AC guy impresses with courtesy, professionalism, and friendly attitude. The AC guy is patient and explains everything. On a holiday weekend, they came over quickly and had the necessary items to get the work done. Even in pouring rain, a technician was friendly and quick to diagnose the problem and get it fixed. The service is dependable, honest, and affordable. They came out the first thing in the morning and assessed the issue, quickly finding the problem and fixing it. The technician was free to explain what caused the problem after testing the system and repaired it with no attempt to upsell. They are highly recommended for any residential or commercial HVAC installation and service. Overall, Crazy AC Guy stands out for its impressive service, dedication to customer care, and commitment to resolving HVAC issues efficiently.
We live just down the road from the Blue Ridge building. In fact I pass it every time I come home and leave for work. When our AC started acting up after only being 2 years old we thought surely nothing could be wrong, we were simultaneously having construction done on our house and they were extending our patio and gabled roof. We assumed the air issue was from construction complications but turns out there was an issue with our coolant and frozen leaky coils. Our service tech was Brayden and he was fantastic. He was friendly, personable, and knowledgeable. We called him out on a Sunday and despite being away from his family on a weekend evening he was so patient and kind with us. He went above and beyond his job duties and even helped us determine that our construction was not the issue for our AC issue. He determined that our insulation in the attic wasn’t affected by construction and helped us find the issue cause us to have 80+ degree air in the house. Brayden was so helpful and y’all are lucky to have him! None of that was his job but he helped mitigate the issue without hesitation. He was incredible and honestly, the prompt response from the company was respectable. I messaged them just before midnight on a Saturday and 7:30 am Sunday morning they called me about my online request. I also have a very unique name and it’s hard to remember and pronounce. I told them how to say it once and they have remembered how to say it every time without fail. I know things like this may seem small, but it’s personal, and honestly for a random emergency problem on a whim I’m so glad I chose them. I will absolutely do business here again and recommend them to my parents who are not too far down the road when they every have AC issues. Thank you for prompt customer service, quick response, and honest, quality employees who care for their work and have pride in what they do!
Great job very professional would recommend them to anyone
Awesome job!!!