202 Froman Dr, Summerville
Thu 7AM - 7PM
5.0
★★★★★
68 reviews
“Joy Services recently completed installation of a new roofing system on my home. I had used Joy in the past for a repair and found them to be honest and reliable. My experience with the new roof only served to increase my delight.
Their website states they are “not just roofing experts”, they are “dedicated partners”, they are excellent and committed to quality, and they are a “trusted name”. In my experience, Joy Services is one of an unfortunately small number of businesses that not only strives to meet their commitment to their word, they succeed in doing so.
Beginning with my first phone call, and continuing throughout every step of the process, Jason was accessible, timely, knowledgeable, thorough and patient. I am a Quality Director by trade and a detail-oriented person by nature. I know that I can drive some people up the wall with questions. Yet, despite my numerous questions ranging from broad topics to minutia, Jason repeatedly gave great advice and addressed every concern without pause. That brings a kind of peace of mind which goes a long way.
Of course, the great service would not have meant much without a great product, but the final product itself was more than I had hoped for, and my expectations were pretty high. The roof is beautiful, and the installation team was very friendly and very professional. Protection of the shrubs and other property was thorough and cleanup afterward was complete. Not a nail was missed.
Joy Services claims to be “more than a roofing company”. Of this claim, I can say this – at the risk of sounding like I am exaggerating (I’m not) . . . if I had a father, a brother or a life-long friend in the roofing business, I do not believe I would have had a better experience.”
