Boss Heating & Cooling Inc
“I had my furnace and central air conditioning replaced last week and if I could give 10 stars I would! From start to finish, they did a terrific job and I am beyond thrilled with the results. From the first call I made to set up a time for someone to come out and take a look, until the work was completed, the communication was excellent. Jackie, who I spoke with initially in the office, set up a day and time to have Rich come out and take a look at my existing system, and then promptly texed me the info to confirm it. Rich showed up exactly when they said he would, and even paid attention to where I told him to park (I live in a condo with assigned parking, and I can't tell you how often service workers pay no attention to where I tell them to park.) Rich was professional and personable, and I received a written quote via email a few days later. The work was scheduled and I was told it would take two men and three days to complete it. Day one came and Josh and Paul showed up, on time, and got a tremendous amount of work done. They laid down huge drop clothes and removed a lot of my old system the first day and were very respectful of my house by containing the mess to the drop clothes. They worked three long days and came back on the 4th day to finish things off and were here until around 2. At the end of it all, Paul explained how things worked to me and said if I had any questions, don't hesitate to call them. Throughout those four days, I was impressed at both Josh and Paul's work ethics and professionalism.
I have known for two years I needed to replace both my furnace and A/C and totally dreaded making the call. I did call several companies for quotes, and looked carefully at the reviews of the companies before calling them. Being a single woman on my own, I had some anxiety about getting ripped off because it happens a lot. This is not a cheap undertaking and my knowledge of furnaces and A/C is minimal, so I was not looking forward to taking the plunge. However, Boss Heating and Cooling put all of those fears to rest. They were great communicators, incredibly knowledgable, hardworking, polite and respectful every step of the way. I now have a great looking and efficient system and am so pleased that I went with them and wholeheartedly endorse them to anyone who is looking to replace their systems. And for any single women out there, these are not guys that will rip you off! Going forward I will have them service both the AC and the furnace and I know I'm in good hands.Every person I dealt with there has been professional and a pleasure. A huge thank you to Boss Heating & Cooling for your execellence.”
