Heating & Air Conditioning / HVAC near Mystic

“A super great company to work with! From the time Jay spent giving me a quote and explaining all my options to the installation this was nothing but a professional company to work with. I was never left in the dark as that my questions were always answered in a timely manner. The installers were quick at what they had to do and were attentive to keeping my home clean. They were always wiping their feet even though they had put down tarps for everywhere they needed to walk and worked and made sure my outside yard was put back to the way it was before they started the job. I could not find one piece of trash anywhere after they left.

The process was also made easier as that I did not have to find my own electrician due to that being taken care of in the original quote thus making one less thing for me to do and coordinate between two different companies on installation day. Jay took care of everything including completing the paperwork for Groton Utilities so that all I had to do was sign the form and write my utility account number on the form and mail it in.

You cannot go wrong by calling Jay to come out and give you a quote as that he and his team are top-notch!“

“Chris came out quickly, he was transparent about pricing, and he did clean work on our boiler.“

“Owner Doug was knowledgeable in suggesting the right size split AC system for our place. His plumbers Cameron & Cooper did an excellent job installing three units. All done in one day, on budget, cleaned up properly. I highly recommend this local company.“

“Jamie...I moved to noank 17yrs ago into a home that was in disrepair. Your family installed a heating system approved by my bank that has performed perfectly . I love your service and your employees. Thanks for being consistent .“

“John and Nate.did a great job today replacing my water line from basement to the street. They were both informative and professional and I recommend them should you need to have this service done. Thank you guys!“

“These people are the best! I had a problem on Forth of July wknd. They showed up. Of course a different problem this Labor Day weekend. They were here within the hour.
Can’t say enough good things about this family run business.“

“Great people and a pleasure to work with. I had my AC system installed by Duncklee years ago and now they keep it running perfectly. Will never go anywhere else.“

“Keith and Chris of Bugbee Plumbing are THE best. They are very knowledgeable , professional and polite. I would recommend them to anyone for anything.“

“A huge THANK YOU to the entire team at Best Energy Including Jim Lathrop (owner), John (installer/wizard) And Frank (assistant).

When our boiler failed during the worst cold snap of this winter, you didn’t just show up — you truly went above and beyond.

In freezing temperatures and brutal conditions, your crew carefully planned and expertly installed a new heating system to get our home warm and safe again. You worked with incredible skill, professionalism, and care, even when the weather made everything much harder.

Because of your dedication and hard work, we stayed warm and comfortable when it mattered most. We can’t thank you enough for your outstanding service and for treating our home (and our emergency) with such respect.

If you need heating or cooling work done — especially when it counts — these are the people you want. Highly recommend!

Grateful customers, The Sheehan’s, Stonington, CT“

“I can’t recommend this company highly enough for their outstanding customer service. I had an emergency situation where my heater stopped working during a recent cold snap. I had the good fortune of making contact with Joe, the service manager, who returned my call within minutes. Joe immediately took charge of the situation, arrived at our place soon after, and was able to resolve the problem. He is an experienced professional and offered helpful advice on how to avoid this situation in the future. Service was prompt, efficient and professional. Bartol has come through for us several times over the years and their response time, skill and customer service (including the office staff) has always been excellent. Their workers seem to have longevity, which says something about the company. Much appreciated.“

“I can not say enough about Brian and his crew, highly recommend! Fast, efficient and very professional. Thank you again Brian.“

“Replace outside frost proof silcock. Offered instructional advice afterward. Good quick efficient job. Not much to go wrong. Will rehire.“

“We have had Mohegan oil for 5-6 years now. We have always had a good experience with them. Timely deliveries and positive customer service interactions when I’ve called with a question and setting up our account. But felt compelled to leave a written review today after service that went above and beyond. 48 hours ago we just began to dig out from a winter storm that had left 2+ feet of snow on the ground. Yesterday I had noticed that our tank was down to a quarter, so I knew Mohegan would be out soon the fill it. Unfortunately I hadn’t quite gotten to shoveling out a path to our oil pipe. Jon M (our delivery driver) not only trekked through the snow to fill our tank, he also brought my trash can up from the road. It would have been completely reasonable for Mohegan to have left us a message to take care of it and they would come back, but instead Jon took the extra time to make sure that my family stayed warm. I am extremely grateful!“

“Great service. Jo-ann was very helpful. I will be using brodeurs every winter. A lot better customer service then Save Way petroleum.“