It Services And Computer Repair near Northampton

“Very knowledgeable and reliable. If you need your PC repaired it is in excellent hands!“

“T3 is Uber responsive as I set up my new Avaya phone system.They quickly and easily walked me throug all the features and system upgrades.Highly recommend them for your communication and IT needs“

“Took my husband's gaming laptop here to have his screen repaired a while back and was very impressed with the repair and the friendly service. I've since recommended Electronics on Main to anyone who comes to me asking if I know of local electronics repair shop and they all come back and tell me how happy they were with the service!“

“Chris was great in helping me with my printer issues. Very kind, patient, and responsive. Would highly recommend LV Business Machines to anyone.“

“I've worked with Brad Finberg and Micro-Innovation for almost 20 years. Highly recommend their knowledge and skill, conscientious customer service and fair pricing.“

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“Thanks to the technician at EPOCH IT my project was saved and I had my computer back faster than expected. They were polite, friendly, helpful and fixed my computer same day! Thanks a million!!!“

“I have been going to Dave with all my various computers and printers for the last 10-12 years as I have gone through moves, computers, and software updates. He has always been able to find my part that I needed for my printer or get a new battery for the laptop even if its older. He has always been available in the afternoons for in office service without fail, and although I have never needed him for an AM home visit, I'm sure I would be able to get him scheduled to take care of an in-home problem. Additionally, he has also done an online quick fix-it with me as well. I am very happy w Excel Computer Service and won't be looking for a "new guy" anytime soon!!!“

“Innotek is a solid IT company and they helped my small business with the IT support we needed. We reached out to them for cybersecurity services and we couldn't have asked for a better IT partner. Their staff is professional and knowledgeable. They also explain things thoroughly, which allowed our team to understand what's going on behind the scenes without feeling overwhelmed. For anyone looking for expert IT services, you can't go wrong with Innotek.“

“I wanted to pass along that your new hire for networking is awesome! He helped us twice this week with important issues and that really helped. Wanted to say Thank you!“

“I have been using Infradapt since we opened our new location. They are very professional and customer oriented. We can only recommend them.“

“I called Xerox support, and they gave me the runaround around the globe when I was having network printer issues, with no resolution. I eventually found Talos on Google. I called them – one call. Ben came to my office and set things up quickly and efficiently. Very friendly customer service and a perfect solution for networking, computer issues and everything IT.“

“Contacted them to inquire about a laptop repair. The staff I spoke with (Anthony on the phone -and Donald via email) were knowledgeable, kind, and professional. I did not end up using their service due to my laptop needing to be replaced at the end of the day but I would have in a heartbeat if my laptop was in a position to be fixed.“

“They really hit the mark with their updated version. Took many customer suggestions and made an easier system to work with. Cheers guys!

Updated review:
Gave 3 stars because this software has tremendous potential. Didn't give more because of the poor attitude exhibited by the company's COO and program not being user friendly.

Spent the last two weeks solving an issue we were having with getting KC to communicate with my Quickbooks. Endless back and forth and guesswork. Finally they figured out that they had me upload the wrong files for them to test.

The general attitude with this firm is that they post instructions on yuotube so the customers should be able to figure it out. Otherwise they would be happy to charge hourly rates for training their customers on how to use the system.

The corporate culture is really lacking. They need to realize that their customers are running their own businesses and don't have time to become experts in the peculiarities of the software. We want point and click, not to become KC experts. Wish I knew this before purchasing this expensive software. This is NOT a user friendly / intuitive POS system. There are lots of quirks in getting to software to run correctly and in using it correctly.

SAVE YOUR TIME AND MONEY AND BUY A MORE USER FRIENDLY POS SYSTEM

Very disappointing experience with this software. Bought the Kennel Connection software with all the bells and whistles. They sold me a QuickBooks Direct Link module that is supposed to automatically transfer the financial data to the Quickbooks file.

It has never once worked. Been trying to get it to work for over 7 months. have spent countless days and hundreds of dollars with outside IT help. Blue Crystal just keeps sending me user manuals and telling me there must be something wrong with the Quickbooks set up.

Sorry guys, I'm not a techie and have enough on my plate running my business. Don't have time to fix bugs with your software that was not configured properly to transfer data to another program. Your sales literature claims that the Quickbooks Direct Link will seamlessly transfer all of the accounting information to QB. Doesn't say I have to become an expert at how you programmed your software and then modify QB to make your software work.

I contacted their support team because we received over 2300 line items of error messages. Their support team's response was to email us a link to their help page that had some simplistic explanation that we needed to redefine the definitions of the accounts in QB.

SAVE YOUR TIME AND MONEY AND BUY A MORE USER FRIENDLY POS SYSTEM“

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“I have never required computer repair or service, so when I finally did, I didn't really know where to go or what to do. Found this service through Google, and I have to say I could not be happier with the service I received. The owner is polite, knowledgeable, and offered a constant and great amount of customer service and updates to progress. He breathed new life into my decade old and dying laptop, and now it is better than when I got it, LITERALLY like brand new. 100/10 service! This guy knows what he is doing and what he is talking about. My only regret is not knowing about him sooner. Mr. Hovancik, you are the best at what you do! Thanks again!“

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