IT Services & Computer Repair near Nazareth

“They really hit the mark with their updated version. Took many customer suggestions and made an easier system to work with. Cheers guys!

Updated review:
Gave 3 stars because this software has tremendous potential. Didn't give more because of the poor attitude exhibited by the company's COO and program not being user friendly.

Spent the last two weeks solving an issue we were having with getting KC to communicate with my Quickbooks. Endless back and forth and guesswork. Finally they figured out that they had me upload the wrong files for them to test.

The general attitude with this firm is that they post instructions on yuotube so the customers should be able to figure it out. Otherwise they would be happy to charge hourly rates for training their customers on how to use the system.

The corporate culture is really lacking. They need to realize that their customers are running their own businesses and don't have time to become experts in the peculiarities of the software. We want point and click, not to become KC experts. Wish I knew this before purchasing this expensive software. This is NOT a user friendly / intuitive POS system. There are lots of quirks in getting to software to run correctly and in using it correctly.

SAVE YOUR TIME AND MONEY AND BUY A MORE USER FRIENDLY POS SYSTEM

Very disappointing experience with this software. Bought the Kennel Connection software with all the bells and whistles. They sold me a QuickBooks Direct Link module that is supposed to automatically transfer the financial data to the Quickbooks file.

It has never once worked. Been trying to get it to work for over 7 months. have spent countless days and hundreds of dollars with outside IT help. Blue Crystal just keeps sending me user manuals and telling me there must be something wrong with the Quickbooks set up.

Sorry guys, I'm not a techie and have enough on my plate running my business. Don't have time to fix bugs with your software that was not configured properly to transfer data to another program. Your sales literature claims that the Quickbooks Direct Link will seamlessly transfer all of the accounting information to QB. Doesn't say I have to become an expert at how you programmed your software and then modify QB to make your software work.

I contacted their support team because we received over 2300 line items of error messages. Their support team's response was to email us a link to their help page that had some simplistic explanation that we needed to redefine the definitions of the accounts in QB.

SAVE YOUR TIME AND MONEY AND BUY A MORE USER FRIENDLY POS SYSTEM“

“The people working there were very kind, quick, and knowledgeable. They also made sure to update me throughout the process. And got my PC working again. Highly recommend!“

“Repaired the electronic boom lift controller on my tow truck!!! super knowledgeable about
Everything thank you so much!“

“JT and his company provide me with great service. He has gotten my old cameras up to date. Always looks out for me to find the most cost efficient, way to solve my IT needs. His ability to think outside the box, to solve the problems that arise, is greatly appreciated, and I think if you give his firm a chance you won't be disappointed either. Can't make every customer happy, but this small business owner he does.“

“My gaming PC started to overheat due to a broken fan under the GPU. Jim fixed it and it's running great! Highly recommend coming here.“

“These guys are amazing. Personable. Helpful. Highly knowledgeable. They explained my problem with the printer before even looking at it. Opened it up and they were right! They fixed the printer on the spot with parts they had on site and sent me home in minutes. I would recommend these guys to anyone.“

“I have never required computer repair or service, so when I finally did, I didn't really know where to go or what to do. Found this service through Google, and I have to say I could not be happier with the service I received. The owner is polite, knowledgeable, and offered a constant and great amount of customer service and updates to progress. He breathed new life into my decade old and dying laptop, and now it is better than when I got it, LITERALLY like brand new. 100/10 service! This guy knows what he is doing and what he is talking about. My only regret is not knowing about him sooner. Mr. Hovancik, you are the best at what you do! Thanks again!“

“Had my laptop serviced. Dropped it off, couple of hours later, it was serviced. It runs like new.“

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“Innotek Computer Consulting has been a great partner for our business. We contacted them for IT support and cybersecurity services, and their team was professional, knowledgeable, and very responsive. They took the time to explain everything clearly so our team could understand what was happening without feeling overwhelmed. If you're looking for reliable and expert IT services, Innotek is definitely a company you can trust.“

“Called another place and they said I needed a new motherboard. Brought my PC to Ron and within a day he had fixed my constant crashing problem I had been dealing with for years. Very thankful for his work and his price was generous. He explained things about my PC I hadn't understood before so I could be more informed. Will be going back in the future with any problems!“

“This place is awesome and always so helpful to our business. John always responds quickly and my recent experience with Thane has been absolutely amazing. Thanks so much!!!“

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